Restaurant Server

Hotel Leveque; Sedona (AZ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Insurance enrollment from Day 1

Paid time off from Day 1

Holiday pay from Day 1

Hotel and travel discounts

Professional development opportunities

Job summary

Sky Rock Sedona, a Tribute Portfolio Hotel, is hiring Restaurant Servers to provide attentive, dynamic, and engaging tableside service. You will need thorough knowledge of the menus, be proactive in guest needs, and maintain high service standards to exceed guest expectations.

Responsibilities include preparing the dining area, learning menu details to offer pairings, accurately detailing orders, and collaborating with the team to ensure guest satisfaction.

Qualifications

• Strong customer service skills with guest focus.
• Able to communicate clearly with guests and team.
• Ability to learn menu items and upsell recommendations.

Responsibilities

• Prepare restaurant for service and stock supplies.
• Learn menu details to provide recommendations.
• Accurately record orders and ensure guest satisfaction.
• Engage with guests to identify needs and resolve issues.
• Communicate special requests and assist team to resolve challenges.
• Maintain cleanliness and perform side work as needed.
• Adhere to restaurant procedures and safety rules.
• Follow emergency procedures and assist guests in emergencies.
• Take on additional tasks as assigned by leadership.

Skills

Customer service

Communication

Guest engagement

Attentive service

Job description

welcome to first hospitality. employment for one? right this way...

Compensation: Starting at $19.00 per hour plus tips

What's in it for you...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests. Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success. Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving. The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Success Factors...

• Effective verbal and written communication skills
• Must be able to speak, read, and write in primary language(s) used in the workplace
• 8+ hours per day; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 30 pounds frequently
• Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Hotel with 109 Rooms

Sky Rock Sedona, a Tribute Portfolio Hotel

Hotel with 109 Rooms

Amongst Sedona's glistening Red Rocks, newly renovated Sky Rock Sedona utilizes Sedona's enchanting spirit to bring you to a new level. You will be immediately immersed in sweeping 360-degree views. Located near all of Sedona’s best hiking trails at Red Rock State Park, Devil’s Bridge and Schnebly Hill Vista Overlook making our hotel perfect for your visit to Sedona. Take a dip in our outdoor heated pool or hot tub, or enjoy one of our daily yoga or meditation classes. Experience newly renovated rooms with breathtaking views of the iconic Sedona Red Rocks. Stop by Bar WooWoo for highbrow bar bites and drinks with stunning sunset views. Cozy up to one of our fire pits overlooking the beautiful Red Rocks. Experience a Pink Jeep tour, the Red Rock Balloon Adventure, Sedona Fly Fishing Adventure or ask one of our resident Vortex Hunters for tips on tracking down Sedona's energy vortexes. Experience it all from Sky Rock Sedona.

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