Restaurant Server

HHM Hotels; Saint Paul (MN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health Ins

Paid Time Off

401k Company Match

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance and Wellness

Educational/Professional Development

Referral Bonus Program

Job summary

HHM Hotels is seeking a Restaurant Server to provide courteous food and beverage service to guests. You will take orders, manage guest checks, and ensure satisfaction while upholding HHM’s sustainability standards and safety guidelines.

Experience in food and beverage and knowledge of POS systems are preferred, with TIPS certification a plus. Roles may include bartending and bussing during busy periods, with shifts that may include holidays and weekends.

Qualifications

• High school diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems.
• TIPS certification preferred.

Responsibilities

• Take food and beverage orders and enter them into the POS system.
• Ensure guest satisfaction through courteous service and timely delivery.
• Set and clear tables in dining areas.
• Stock service stations with necessary items.
• Coordinate with kitchen for food preparation and accuracy.
• Prepare guest checks and handle payment transactions when applicable.
• Assist with bartending and bussing during peak periods or staff shortages.
• Adhere to sustainability guidelines under HHM EarthView program.
• Follow safety procedures and wear required protective equipment.

Skills

Customer service

POS knowledge

Attention to detail

Education

High School diploma or equivalent

Tools

POS systems

TIPS certification

Job description

Opportunity: Restaurant Server

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.

Your Growth Path

Restaurant Supervisor/Banquet Server/Captain - Restaurant Manager - Banquet Manager

Your Focus

• Take food and beverage orders and place orders in the point of service system.
• Ensure overall guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from food preparation areas and ensure food is prepared accordingly.
• Prepare guest check and if appropriate complete payment transaction.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background And Skills

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems.
• TIPS certification preferred.

HHM Benefits And Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It