Restaurant Server

Plazahotelelpaso; Novi (MI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k Company Match

Life Insurance

Travel Discounts

Commuter Benefits

Wellness Program

Education/Professional Development

Referral Bonus Program

Job summary

HHM Hotels in Novi, MI is seeking a Restaurant Server to provide courteous, friendly service, take orders, and ensure guest satisfaction in a fast-paced dining environment.

The role involves taking orders via POS, setting tables, and supporting the team during peak periods while adhering to safety and sustainability guidelines.

Qualifications

• Knowledge of POS systems.
• TIPS certification preferred.

Responsibilities

• Take food and beverage orders and input into POS system.
• Set and clear tables in dining areas.
• Provide courteous service to guests to ensure satisfaction.
• Assist kitchen and bar as needed during busy periods.
• Follow sustainability guidelines and safety standards.

Skills

POS systems

Education

High School Diploma or equivalent

Job description

Opportunity: Restaurant Server

Serve food and beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.

Your Growth Path

Restaurant Supervisor/Banquet Server/Captain - Restaurant Manager - Banquet Manager

Your Focus

• Take food and beverage orders and place orders in the point of service system.
• Ensure overall guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from food preparation areas and ensure food is prepared accordingly.
• Prepare guest check and if appropriate complete payment transaction.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems.
• TIPS certification preferred.

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels