Restaurant Server

two trees inn; Mashantucket (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

On Demand Pay

Pet Insurance

401k Plan

Hotel Discounts

Shoes for Crews

Job summary

Waterford Hotel Group is seeking a friendly Restaurant Server for evening shifts to support our dinner service at Waterford Health and Wellness. You will welcome guests, take orders, enter them in the POS system, and ensure a hospitable dining experience.

The ideal candidate has strong customer service skills, can work as part of a team or independently, and is flexible with hours. A background check may be required. Full-time benefits are available.

Qualifications

• Strong customer service skills and a friendly demeanor.
• Detail-oriented with time management.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with minimal supervision.
• Physical mobility and stamina.
• Background check may be required.
• Ability to follow instructions.

Responsibilities

• Greet guests and make recommendations.
• Answer questions about food, beverages and hotel services.
• Take orders and enter them into the POS system.
• Serve meals and drinks promptly.
• Perform closing duties and maintain a clean area.
• Ensure guests are satisfied and address requests.
• Present final bill and process payment.
• Collaborate with team to ensure smooth service.
• Fill in as needed to support operations.

Skills

Customer service

Time management

Teamwork

Flexible hours

Attention to detail

Professional communication

Job description

ABOUT US

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Restaurant Server Overview:

We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus, but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.

Evening shifts support our dinner service:

• Nightly: 4:00 PM – 10:00 PM

Responsibilities include:

• Welcome and connect with every customer. Discover customer needs and make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant or Hotel functions and services.
• Take food and beverage orders from guests, enter orders in POS system.
• Serve food and beverages to guests in a timely and professional manner.
• Perform running side work and opening & closing duties throughout your shift as required by service station assignment.
• Maintain a clean and organized work and service area.
• Ensure guests are satisfied with their food, beverage, and overall dining experience. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable).
• Teamwork -- Offer or ask for help to your fellow team members as situations arise.
• Be available to fill in as needed to ensure a smooth and efficient operation of the Restaurant as directed by the immediate supervisor.

Job Requirements:

• Have a keen eye for detail, time management and great customer service skills.
• Pleasant and friendly demeanor.
• Able to work as a team and independently.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check.
• Ability to follow instructions.

WATERFORD HEALTH AND WELLNESS

Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs a re different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and you deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

• On Demand Pay- Why wait for pay day – get your pay when you need it24/7.
• Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.
• 401k Plan- Nobody wants to work forever, start planning for your future now.
• Hotel Discounts- It’s one of the biggest industry perks.
• Shoes for Crew- All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V

Source: Hospitality Online