Restaurant Server

Huddle House

Lakeland (GA)

On-site

USD 28,000 - 35,000

Full time

14 days+

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Job summary

A popular restaurant chain in Lakeland, GA is looking for a Restaurant Server to provide excellent customer service and manage food service operations. The ideal candidate will have a positive attitude, some restaurant experience, and will be responsible for greeting customers, taking orders, and maintaining cleanliness. Full-time opportunities are available in a team-oriented environment. This position emphasizes a commitment to friendly, prompt service.

Qualifications

Excellent customer service skills are essential.
Ability to communicate effectively with all restaurant staff.
Some previous restaurant experience preferred.

Responsibilities

Oversee day-to-day customer service and food service operations.
Greet customers warmly and take orders.
Deliver food promptly and manage customer payments.
Maintain cleanliness of the assigned serving section.

Skills

Excellent customer service skills

Ability to communicate effectively

Some previous restaurant experience

Can do attitude

Job description

HUDDLE HOUSE is a unique member of the communities it serves. The bonds created between our team members and our customers are unlike those seen in most chain restaurants. Our company purpose reflects this unique element of the Huddle House dining experience:

Bringing Friends and Families Together over Delicious Food Served from the Heart.

At Huddle House, we believe it’s “YOUR HOUSE. YOUR KITCHEN.” We’re giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether it’s a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: “Get comfortable…this is YOUR HOUSE and YOUR KITCHEN”.

Job Summary

The Restaurant Server will oversee the day‑to‑day operation of first‑class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying them to the cook staff, ensuring prompt delivery to the customer, and maintaining cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.

Responsibilities

Report to work on time in a clean and complete proper uniform
Greet all customers with a smile and a verbal greeting: “Good Morning or Welcome to Huddle House.”
Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table
Use proper, approved abbreviations and submit tickets to the cook’s station
Deliver food in a timely manner to the customer when food is ready
Handle money from customers, account for all tickets, credit card receipts, and make sure that all tickets have been rung up and closed before shift is over
Complete the position checklist while stocking and preparing the unit for the next shift
Perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls
Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
Know the menu, the daily features when applicable, and which juices, add‑ons and desserts to suggestively sell
Know and follow the Huddle House steps of service with each and every guest to maximize shift sales

Qualifications

Excellent customer service skills
Ability to communicate effectively with all restaurant staff
Some previous restaurant experience preferred
“Can do” attitude and willingness to be at your best during your shift

Our Values

Commitment to Excellence
Work Hard
Teamwork
Make a Difference
Have Fun

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Huddle House Corporate.

Seniority Level