Restaurant Server

Hospitality Online; Columbus (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality company seeks energetic and friendly individuals to join as Food Service Servers. The ideal candidates will be dedicated to customer satisfaction, maintaining high service standards while ensuring a welcoming environment for guests. This position comes with competitive wages and comprehensive benefits, aiming to foster personal and professional growth within a vibrant team culture.

Benefits

Medical/Dental/Vision Plans

401K

Tuition Assistance

Discounted Hotel Rates

Opportunities for Training and Development

Qualifications

• Passionate about serving others.
• Responsible and proactive individual.
• Ability to maintain a calm demeanor during high volume situations.

Responsibilities

• Provide excellent guest service in restaurant settings.
• Take food orders and serve meals efficiently.
• Engage with guests to understand their needs.

Skills

Customer Service

Communication

Problem Solving

Job description

Description

We are hiring Hotel Restaurant/Food Service Servers.

We are looking for individuals passionate about serving others! Working at our food service outlets means you often are the first or last greeting our guests receive in the day. Your friendly smile and cheerful attitude set the tone for their experience. Your proactive, responsive, and caring nature will make a difference. If you enjoy engaging with others and have a high sense of responsibility, this role is perfect for you! At Concord Hospitality, everyone is valued and treated with respect.

Role Responsibilities:

The Server performs guest service in the dining room, bistro, or food outlet by ensuring all guests are seated at clean, properly set tables, receive prompt attention, and have their orders prepared and served efficiently. The server cheerfully takes food orders, serves guests, and follows up to ensure satisfaction. They possess thorough knowledge of all food and beverage items, proper plate presentation, and temperature controls.

Responsibilities include but are not limited to:

• Maintaining a calm demeanor during high volume or unusual events.
• Making decisions and solving problems to ensure 100% guest satisfaction.
• Monitoring the operation of the F&B outlet and assisting the manager in resolving guest issues.
• Following Concord and brand operational policies, including safety and security measures.
• Maintaining a clean and organized workspace.
• Maintaining regular, punctual attendance.
• Engaging with guests to understand and respond to their needs through clear communication.
• Complying with brand and corporate dress code.

Benefits (Full-Time Associates):

We offer competitive wages and a comprehensive benefits package, including medical/dental/vision plans, life insurance, short/long-term disability, 401K, tuition assistance, discounted hotel rates, and opportunities for training, development, and career growth.

Why Choose Concord?

Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We aim to provide a great work environment, hire the best talent, and support personal development. We value work-life balance, diversity, and delivering excellent customer service and quality accommodations.

If you're looking to grow and be part of a fun team, this could be your opportunity. We are an Equal Opportunity Employer and maintain a drug-free workplace.

This employer complies with federal employment laws and provides applicants with rights information. Please review the Know Your Rights notice from the Department of Labor.

Source: Hospitality Online