Restaurant Server

SSP America; Cleveland (OH); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Full-Time and Part-Time Schedules

Hiring Immediately

Opportunities for Career Advancement

Job summary

SSP America is hiring a Server to engage guests, take orders, and deliver food and beverages in a fast-paced setting in Ohio. You will input orders into the POS system, promote the menu, and balance checks with accuracy, while maintaining guest satisfaction.

The position requires at least 1 year of full-service server experience, strong customer service skills, and the ability to work a flexible schedule. SSP America is an equal opportunity employer committed to inclusive hiring.

Qualifications

• 1 year of server experience in a full-service restaurant.
• Strong customer service skills and problem-solving abilities.
• Basic math skills for cash handling and making change.
• Ability to remember and promote menu items.
• Experience using keyboard and POS to pre-check orders and close checks.

Responsibilities

• Answer questions and suggest items based on guest preferences.
• Input orders accurately into the POS system.
• Prepare dishes for service and brew coffee.
• Observe guests and anticipate requests.
• Clear dishes and balance checks.
• Clear and reset tables after courses.
• Other duties as assigned.

Skills

Server experience

Customer service

Cash handling

Menu knowledge

POS operation

Job description

• Full-Time and Part-Time Schedules Available
• Hiring Immediately
• Opportunities for Career Advancement!

At SSP America, our Servers engage with our guests and deliver our delicious food and beverages. Our Servers are experts at several things including:

• Having warm, friendly smiles.
• Delighting our guests.
• Making recommendations based upon guests' preferences.

If you enjoy a fast-paced, ever-changing work environment, then come check us out!

Here are some things you can expect as a Server:

• Answer questions and offer suggestions regarding food, beverages, and services of the facility.
• Accurately input orders into the POS system.
• Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee.
• Observe guests to anticipate their needs and respond to any additional requests.
• Clear all dishes away from table.
• Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments.
• Clear and reset all counters or tables at the conclusion of each course.
• Other duties as assigned.

Skills:

• 1 year of prior experience serving in a full-service restaurant environment required
• Experience in dealing with problems involving customer service.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Ability to remember, recite, and promote the variety of menu items.
• Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.