Restaurant & Retail Associate - Vegas

Lindt & Sprüngli (Canada), Inc; Las Vegas (NV); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Tips

Holiday pay

Free sundae/shake on shift

Employee discount 50% off

Quarterly bonus

Résumé du poste

Ghirardelli in Las Vegas is hiring a Restaurant/Retail Associate to merchandise, stock, and deliver exceptional guest service while selling our Premium Chocolate line. Previous retail experience is desirable; must be high energy, reliable, and able to work nights and weekends.

Starting pay is $15.00 per hour plus tips, with holiday pay and employee discounts. Shifts may extend before/after store hours for prep and cleanup.

Qualifications

• Must be 18 years old.
• High school diploma preferred.

Responsabilités

• Provide exceptional guest service.
• Handle cash and credit card transactions following company procedures and best practices.
• Assemble various proprietary retail items per the Recipe Guidelines.
• Maintain adequate supply of all retail products on the sales floor and in back stock.
• Ensure all products are priced and signed per company guidelines.
• Keep the sales floor, displays and back stock clean and organized.

Connaissances

Basic math

Communication

Teamwork

Time management

Guest service

Dishwashing

Formation

Must be 18 years old

High school diploma preferred

Description du poste

WHO WE ARE

At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli’s future.

Job Summary

This position will perform both restaurant and retail duties. Merchandise, stock, and provide excellent guest service while selling our Premium Chocolate line. Previous retail experience is desirable for this position. Must be High Energy, Reliable, have a Strong Work Ethic, be able to work all shifts including Nights and Weekends.

Benefits and Pay

• Starting Pay - $15.00 + TIPS!
• Holiday Pay - 1.5x pay for worked holidays!
• Free Sundae or shake on every Shift!!
• Employee Discount - 50% off everything!
• Quarterly Bonus opportunity!!
• Store Hours - Sunday - Thursday 10:00am - 12:00am ; Friday & Saturday 10:00am - 1:00am
• Shifts could be up to 2 hours before/after store hours for prep/cleaning.
• Restaurant/Retail Associate - this position will perform all restaurant and retail duties.

Scope of Responsibilities

• Provide exceptional Guest service
• Effective management of all cash handling and credit card processing procedures utilizing Company Procedures and best practices
• Assemble various proprietary retail items per the Recipe Guidelines
• Maintain adequate supply of all retail product both on the sales floor and in back stock
• Ensure all product is appropriately priced and signed per Company Guidelines
• Maintain sales floor and products to Company Standards of cleanliness, arrangement, and display
• Maintain detailed knowledge of all products, pricing, and Company History
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
• Gift-wrap as needed items for sale per Company Guidelines and Standards
• Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition
• Keep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.
• Maintain the stockroom in a clean and orderly fashion
• Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager
• Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
• Properly Set Up, Maintain, and Break Down Fountain Area
• Replenish toppings and various fountain items throughout the day as needed and minimize or eliminate food waste
• Maintain the proper level and all required ice cream flavors
• Keep knowledge level current of all fountain products and their required preparation
• Work as a "Topper" or "Scooper" as needed
• Perform "Semi-Table Service" function as part of overall Guest Satisfaction
• Maintain all Candy Making equipment and supplies in good working order, and know all recipes

Specific Knowledge and Skills

• Basic math computation skills
• Strong oral and written communication skills
• Ability to work with little or no supervision
• Ability to work with a diverse work team and meet adversity with professionalism
• Ability to manage time effectively
• Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
• Ability to operate a dishwashing machine

Education and Work Experience

• Must be 18 years old
• High school diploma preferred

Ghirardelli’s employees are the face of our company. They set us apart from other retailers.