Chocolatier

Ghirardelli Chocolate; Las Vegas (NV); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Holiday pay

Free dessert on shift

Employee discount 50%

Quarterly bonus

Starting pay $15/hr + tips

Job summary

Ghirardelli Chocolate is seeking energetic Restaurant/Retail Associates in Las Vegas to deliver premium guest service for a combined restaurant and retail role. You will handle merchandise, stock, and sales while earning tips and holiday pay.

The role requires availability for varied shifts, including nights and weekends, with opportunities for a quarterly bonus and an employee discount. Starting pay is $15.00 per hour plus tips; enjoy a free sundae or shake on every shift, and a 50% employee

Qualifications

• Basic math and cash handling skills.
• Strong verbal and written communication.
• Ability to work without supervision and with a diverse team.
• Excellent guest service and a positive attitude.
• Time management and reliability are essential.

Responsibilities

• Provide exceptional guest service at the counter and floor.
• Handle cash and card transactions per company procedures.
• Assemble retail items and maintain stock on sales floor and back stock.
• Keep store clean, priced, signed, and organized per guidelines.
• Upsell products and maintain fountain/service areas.
• Prepare and serve fountain items and maintain cleanliness of work areas.

Skills

Basic math

Customer service

Strong communication

Teamwork

Time management

Diligence

Dishwashing

Education

18 years old

High school diploma preferred

Job description

Immediate openings, ability to start in days!!

Starting Pay – $15.00 + TIPS!

Holiday Pay – 1.5x pay for worked holidays!

Free Sundae or shake on every Shift!!

Employee Discount – 50% off everything!

Quarterly Bonus opportunity!!

Store Hours – Sunday - Thursday 10:00am - 12:00am ; Friday & Saturday 10:00am - 1:00am

Shifts could be up to 2 hours before/after store hours for prep/cleaning.

Restaurant/Retail Associate – this position will perform all restaurant and retail duties.

Ghirardelli's employees are the face of our company. They set us apart from other retailers.

This position will perform both restaurant and retail duties. Merchandise, stock, and provide excellent guest service while selling our Premium Chocolate line. Previous retail experience is desirable for this position. Must be High Energy, Reliable, have a Strong Work Ethic, be able to work all shifts including Nights and Weekends.

Scope of Responsibilities

• Provide exceptional Guest service
• Effective management of all cash handling and credit card processing procedures utilizing Company Procedures and best practices
• Assemble various proprietary retail items per the Recipe Guidelines
• Maintain adequate supply of all retail product both on the sales floor and in back stock
• Ensure all product is appropriately priced and signed per Company Guidelines
• Maintain sales floor and products to Company Standards of cleanliness, arrangement, and display
• Maintain detailed knowledge of all products, pricing, and Company History
• Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
• Gift-wrap as needed items for sale per Company Guidelines and Standards
• Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition
• Keep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.
• Maintain the stockroom in a clean and orderly fashion
• Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager
• Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
• Properly Set Up, Maintain, and Break Down Fountain Area
• Replenish toppings and various fountain items throughout the day as needed and minimize or eliminate food waste
• Maintain the proper level and all required ice cream flavors
• Keep knowledge level current of all fountain products and their required preparation
• Work as a "Topper" or "Scooper" as needed
• Perform "Semi-Table Service" function as part of overall Guest Satisfaction
• Maintain all Candy Making equipment and supplies in good working order, and know all recipes

Specific Knowledge and Skills:

• Basic math computation skills
• Strong oral and written communication skills
• Ability to work with little or no supervision
• Ability to work with a diverse work team and meet adversity with professionalism
• Ability to manage time effectively
• Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
• Ability to operate a dishwashing machine

Education and Work Experience:

• Must be 18 years old
• High school diploma preferred