Restaurant Reservationist

Auberge Collection; California (MO); On-site; USD 26,000 - 28,000; Full time

Job summary

Auberge du Soleil in Napa Valley is seeking a Restaurant Reservationist to join the Food and Beverage team. You will efficiently receive and record guests' reservations, prioritizing requests and ensuring a gracious dining experience.

Experience in foodservice/hospitality is required, with luxury setting experience preferred. The role requires flexibility to work weekends and holidays in a high-end environment that showcases wine country dining.

Qualifications

• Minimum of one year experience in foodservice/hospitality.
• Experience in a luxury setting preferred.
• Ability to work a flexible schedule including weekends and holidays.

Responsibilities

• Receive and record guests' reservations in person, by phone, and input into OpenTable.
• Assign reservations according to guest requests and restaurant flow.
• Ensure menus are up to date and accurate.
• Maintain a complete knowledge of the menu and related items.
• Perform other duties as assigned by Management.

Skills

Reservation management

Customer service

OpenTable

Flexible schedule

Tools

OpenTable

Job description

Inspired by the south of France, and infused with California soul, Auberge du Soleil features wine country’s most luxurious accommodations, spectacular valley views, a Michelin Star Restaurant, and a tranquil wellness retreat reserved exclusively for hotel guests. Nestled within a 33-acre hillside olive grove, the “Inn of the Sun” is celebrated for delivering passionate, intuitive service that embodies gracious Napa Valley hospitality. The 50 residential-style rooms, suites and private maisons set the stage for romance in the seclusion of the adult-oriented environment. The property is a long-standing member of Relais & Châteaux, an international association of outstanding boutique properties known for their excellence in hospitality and the culinary arts, and the flagship hotel for the Auberge Collection.

The Restaurant Reservationist is an integral part of the Food and Beverage team, ensuring a well orchestrated and seamless dining experience. The role involves efficiently receiving and recording guests' restaurant reservations while prioritizing the fulfillment of all requests and needs with a gracious touch.

• Receive and record guests' reservations whether in person, via phone and input them into Open Table ensuring Auberge Resorts Collection standards are met
• Assign reservations according to customer's request and knowledge of the restaurant and flow of business
• Ensure menus are up to date, clean & mark free
• Maintain a complete knowledge of menu and all related menu items
• Perform any other duties as assigned by Management.

The rate for this position is $19.00-20.00/hour. This is the pay rate for this position that Auberge du Soleil reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

• A minimum of one-year experience in the foodservice / hospitality industry.
• Prior experience in a luxury setting and good knowledge of food and wine is preferred.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

Terre du Soleil Ltd is an Equal Opportunity Employer, M/F/D/V. Terre du Soleil Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Terre du Soleil Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.