Restaurant Ops Manager - People-First, No Night Shifts

First Watch; Florence (KY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

No night shifts

Career growth

Employee Assistance Program

Meal discount

Calm App & gifts

Cirrus MD telemedicine

Tuition reimbursement

Life Insurance

Short/Long Term Disability

Vision & Health Insurance

Pet Plan

Supplemental Insurance

Perks at Work

Paid Time Off

401(K)

Job summary

First Watch in Florence, KY is seeking team members who thrive in a fast-paced breakfast and lunch environment. We offer a YOU FIRST culture, no night shifts, and a supportive team focused on delivering exceptional guest experiences.

As a member of our crew you’ll be empowered to grow, enjoy comprehensive benefits, meal discounts, and resources like telemedicine and tuition reimbursement that help you succeed at work and home.

Responsibilities

• Learns and supports our You First culture and core values
• Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
• Understands that we source great food for a reason and that our recipes must be followed
• Knows the restaurant sales and traffic goals – and works to exceed them
• Coaches and observes the First Watch Five Steps of Service being implemented at every table
• Understands the background story of our 10 Commandments – and puts them into action
• Responds with a sense of urgency to both customer and employee concerns
• Communicates and takes immediate ownership of repair and maintenance issues
• Is certified in food safety – and identifies and coaches in all areas of safe food handling
• Is continuously scouting for and interviewing candidates to join our team
• Keeps our company assets secure; including computers, point of sale, security systems and equipment
• Understands the key responsibilities of every position in the restaurant
• Puts an immediate stop to any inappropriate behavior, investigates as needed
• Trains, coaches, and develops team members daily
• Recognizes performance that goes above and beyond
• Accounts for all daily revenues and deposits
• Completes our admin duties – and gets required paperwork in on time

Job description

First Watch in Florence, KY is seeking team members who thrive in a fast-paced breakfast and lunch environment. We offer a YOU FIRST culture, no night shifts, and a supportive team focused on delivering exceptional guest experiences.

As a member of our crew you’ll be empowered to grow, enjoy comprehensive benefits, meal discounts, and resources like telemedicine and tuition reimbursement that help you succeed at work and home.