Restaurant Operations Manager — Growth & Team Leadership

Dunkin' | Coffee Grinder Donuts Inc; Norwood (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Team environment

Growth opportunities

Job summary

Dunkin in Norwood, MA is seeking an Assistant Manager to direct the restaurant's daily operations and oversee a team delivering exceptional guest service. You will drive store profitability by executing the company's business plan and manage hiring and training to build a high-performing team.

As the day-to-day operator, you will uphold labor and health laws, act as a role model, and maintain integrity and accountability in all interactions with customers, Team Members, and corporate management.

Qualifications

• Experience in fast-paced retail/food service preferred.
• Ability to lead and develop a team.
• Strong communication and interpersonal skills.
• Commitment to customer satisfaction.

Responsibilities

• Direct the overall operation of the restaurant.
• Hire and oversee a team delivering exceptional guest service.
• Manage the store's financial performance.
• Drive sales and profitability through execution of the business plan.
• Foster teamwork through training, communication and relationship building.
• Uphold labor and health laws and company policies.
• Maintain integrity, honesty and accountability in all actions.

Skills

Sales leadership

Team management

Employee training

Customer service

Compliance

Job description

Dunkin in Norwood, MA is seeking an Assistant Manager to direct the restaurant's daily operations and oversee a team delivering exceptional guest service. You will drive store profitability by executing the company's business plan and manage hiring and training to build a high-performing team.

As the day-to-day operator, you will uphold labor and health laws, act as a role model, and maintain integrity and accountability in all interactions with customers, Team Members, and corporate management.