Restaurant Operations Manager

Dave & Buster's Inc.; St. Louis (MO); On-site; USD 55,000 - 66,000; Full time

Job summary

A leading entertainment provider is seeking a Restaurant Operations Manager to lead a dynamic team in a fast-paced environment. The role involves ensuring operational excellence, staff development, and enhancing guest experiences. Ideal candidates will have extensive hospitality experience and strong leadership skills, with an opportunity for career growth within the company.

Benefits

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short-term Disability

401K matching plan

FREE food

FREE gameplay

Employee Assistance Program

FUN work environment

Qualifications

• 21+ years of age required.
• Proficient in managing cost of goods sold and labor.
• Ability to work weekends, nights, and holidays.

Responsibilities

• Oversee overall restaurant operations and team.
• Ensure positive guest experiences and staff interactions.
• Lead recruiting, hiring, coaching, and training.

Skills

Leadership

Communication

Customer Service

Education

2+ years of Restaurant/Hospitality Experience

Job description

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Job Description

Job Description

THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for!

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
• You can communicate with the Team Members and Guests in a way that inspires FUN!
• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
• You have never met a goal you can't beat
• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
• The ability to oversee all aspects of the business - from the most minor details to the big picture
  
  

Requirements

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions
  
  

What will you be doing daily?

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
  
  

PERKS!

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment

• Grow your career!
• Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
  

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range

55311

65072

We are an equal opportunity employer and participate in E-Verify in states where required.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, General Business, and Management

• Industries

  Entertainment Providers

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