Restaurant & Operations Manager

Dave & Buster's; Philadelphia (Philadelphia County); Hybrid; USD 59,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Disability

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Growth opportunities

Job summary

Dave & Buster's in Philadelphia seeks a Restaurant & Operations Manager to lead daily operations, drive guest satisfaction, and manage cost and labor across a fast-paced restaurant/entertainment environment.

You will supervise teams, implement strategic initiatives, and ensure high-quality service while maintaining brand standards and profitability.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality experience.
• Ability to lead a team and deliver guest satisfaction.
• Proven cost control and labor management capabilities.

Responsibilities

• Oversee all aspects of the restaurant and entertainment operations.
• Lead hourly team members to deliver exceptional guest experiences.
• Recruit, coach, and develop staff to meet standards and goals.

Skills

Leadership

Guest experience

Training & development

Food cost control

Labor management

Recruiting

Job description

Restaurant & Operations Manager page is loaded## Restaurant & Operations Managerlocations: Philadelphia, PAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-1013757**Job Description:****THE RESTAURANT & OPERATIONS MANAGER**: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.**What we are looking for!*** You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene* You can communicate with the Team Members and Guests in a way that inspires FUN!* You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level* You have never met a goal you can't beat* You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks* The ability to oversee all aspects of the business - from the most minor details to the big picture**Requirements:*** 21+ years of age* 2+ years of Restaurant/Hospitality Experience* Proficient in managing the cost of goods sold and labor* Ability to lead a team to create a memorable guest experience* True leadership capabilities* The ability to work weekends, nights, and holidays* Not afraid to work in a fast-paced, noisy environment with distracting conditions* Developing and leading hourly team members to exceed guest's expectations* Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions* Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development* Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results**PERKS!*** Competitive salary* Quarterly bonus program* Health, Dental, Vision, Long & Short-term Disability* Employee Assistance Program* Buster's Legacy Fund (Supports team members during difficult times)* 401K matching plan* FREE food* FREE gameplay* Large leadership team = multiple managers per shift* FUN work environment* Grow your career!+ Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunities**Dave & Buster's Inc./Main Event Entertainment is an Equal Opportunity Employer****Salary Range:**58629-68976We are an equal opportunity employer and participate in E-Verify in states where required.