Restaurant & Operations Manager

Bowlero; Lakeland (FL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

Wellness resources

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and Holidays

Bowling, Boomer's and Waterpark/retail

Event discounts

Job summary

Lucky Strike Entertainment is seeking a Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations across shifts, while flexing into roles as needed. You will build and coach a team that delivers exceptional hospitality, maintain service flow, and drive guest satisfaction.

The ideal candidate has 3+ years of leadership in high-volume hospitality, strong sales and budgeting skills, and a floor-first management style focused on guest experience.

Qualifications

• 3+ years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations.
• Proven ability to drive food and beverage sales and build high-performing teams.
• Experience training hourly leaders in fast-paced environments.
• Floor-first management style focused on guest experience.
• Strong financial skills: labor, food cost, inventory, and P&L contribution.
• Physical ability to lift up to 50 lbs and endure long shifts.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Lead daily operations across food, beverage, bar, and bowling to maintain service flow.
• Drive revenue through upselling, guest engagement, and event support.
• Recruit, train, and schedule teams to meet standards and guest expectations.
• Manage labor, costs, inventory, and daily financial targets.
• Support FOH and BOH on the floor and resolve guest issues in real time.
• Ensure the center is guest-ready during high-volume shifts.

Skills

Leadership experience

Sales-driven

Training hourly staff

Guest experience focus

Financial acumen

Labor cost control

Physical stamina

Flexible schedule

Restaurant/hospitality ops

Job description

Who We Are

Why Lucky Strike?

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit. When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It's not easy to get hired by us - we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

Overview

The Role As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice.

What You'll Do

• Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift
• Drive revenue through sales-focused service, upselling, guest engagement, and event support
• Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well
• Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets
• Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability
• Ensure the center is operationally ready and guest-ready through every high-volume shift

What You'll Bring

• 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations
• A proven ability to drive food and beverage sales and build teams that deliver it consistently
• Experience training and developing hourly leaders in fast-paced environments
• A floor-first management style with a strong read on guest experience
• Solid financial acumen including labor, food cost, inventory, and P&L contribution
• Comfortable lifting up to 50 lbs and standing or walking for extended periods
• Flexible availability including nights, weekends, and holidays

What You'll Get

Our people are the reason guests keep coming back. Here is what we offer our Management team:

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

#LI‑DNP

Benefits

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here:Lucky Strike Entertainment Benefits

The pay range for this position is $60,000 to $65,000 per year.