Restaurant Operations Manager

Waffle House, Inc.; Hickory (NC); On-site; USD 63,000 - 138,000; Full time

Benefits offered by this job

Stock options

Health insurance

Three 10-day vacations per year

Family leave after 1 year

6 days on 2 days off schedule

Job summary

Waffle House, Inc. in Asheville, NC is seeking a Restaurant Operations Manager to oversee daily operations, staffing, scheduling and supervision for friendly service. You will ensure food quality and safety, monitor inventory and control costs while training associates and resolving guest concerns.

No restaurant experience is required. A 3-month paid training program and ongoing personal and career development prepare you for advancement into multi-unit leadership with stock ownership and

Qualifications

• No restaurant experience required.
• High-energy leaders who value long-term career advancement.

Responsibilities

• Oversee daily restaurant operations, staffing, scheduling and supervision to ensure friendly service.
• Maintain food quality and safety standards, monitor inventory, and control labor and waste costs.
• Train and coach associates, resolve guest concerns, and support a safe, inclusive work environment.
• Analyze sales performance, execute company initiatives, and partner with leadership for continuous improvement and career development.

Job description

Since 1955, Waffle House has provided outstanding careers and opportunities for professional achievement unmatched in the restaurant industry. Since we only promote within, significant career opportunities are available with 1,830+ company-owned (not franchised) restaurants, and plan to add another 800+ in the next 10 years.

Role Description

The Restaurant Operations Manager is a full-time, on-site role located in Asheville, NC. This role oversees daily restaurant operations, including staffing, scheduling, and supervision of team members to ensure consistent, friendly service. The manager is responsible for maintaining food quality and safety standards, monitoring inventory, and controlling costs such as labor and waste. Day-to-day responsibilities include training and coaching associates, resolving guest concerns, and supporting a safe, inclusive, and respectful work environment.

The Restaurant Operations Manager also analyzes sales performance, executes company initiatives, and partners with leadership to drive continuous improvement and career development within the restaurant.

We are looking to hire high-energy leaders who value long-term career advancement.

No restaurant experience is required.

A 3-month paid training program and ongoing personal and career development prepare you for a career as a restaurant manager as well as multi-unit leadership roles.

Career Path and Pay Ranges:

• Restaurant Manager - $63,000 to $80,000 (plus continuous service bonuses and a $6,000 annual bonus for having a 4-year degree average time to promotion 1-2 years)
• Division Manager (6-9 restaurants) - $109,000-$138,000 (average time to promotion 3-5 years)

Company Stock Ownership:

• Unique opportunity to invest in Waffle House stock via payroll deductions of up to 10% of your income (eligible after 90 days or when promoted to Restaurant Manager).
• Annual Stock Options granted based on % of income.
• Career Stock Options granted at hire and with each career promotion.
• Medical, Dental, Vision, and Life Insurance for you and your family.
• Three 10-day vacations per year
• Paid Medical Leave, Maternity Leave, and Family Leave available after 1 year of service
• Work a "6 days on and 2 days off guaranteed" schedule (unmatched in the industry)