Restaurant Operations Leader & Guest Experience Pro

BBQ Holdings, Inc.; Surprise (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

BBQ Holdings, Inc. is looking for an Assistant General Manager in Surprise, Arizona. This role focuses on assisting the General Manager in the profitable operation of the restaurant while adhering to the company's mission and values. Key responsibilities include managing staff, improving guest experience, and ensuring compliance with health standards. The ideal candidate has at least one year of managerial experience, strong communication skills, and a background in hospitality. Flexibility to work a minimum of 50 hours per week is required.

Qualifications

• Minimum of one year of prior managerial or supervisory experience.
• Valid driver's license and car insurance required.
• Certification through Management Training Program(s) required after hire.

Responsibilities

• Assist the General Manager in profitable operation of the restaurant.
• Increase guest counts and sales through service quality.
• Partner with General Manager to recruit and train employees.
• Ensure compliance with health department audits.

Skills

Managerial experience

Communication skills

Organizational skills

Bilingual communication

Education

Degree in Hospitality, Business, or related field

Serve Safe Food Certification

Serve Safe Alcohol Certification

Job description

BBQ Holdings, Inc. is looking for an Assistant General Manager in Surprise, Arizona. This role focuses on assisting the General Manager in the profitable operation of the restaurant while adhering to the company's mission and values. Key responsibilities include managing staff, improving guest experience, and ensuring compliance with health standards. The ideal candidate has at least one year of managerial experience, strong communication skills, and a background in hospitality. Flexibility to work a minimum of 50 hours per week is required.