Restaurant Operations Lead & Trainer

Hilton Cincinnati Netherland Plaza; Cincinnati (OH); On-site; USD 27,552 - 28,929; Part time

Job summary

Hilton Cincinnati Netherland Plaza is seeking a Restaurant Supervisor to ensure smooth daily operations of the restaurant. This role involves training and scheduling staff, managing inventory, and resolving customer complaints to maintain high service standards.

The ideal candidate should have 2–5+ years of supervisory experience in the hospitality sector along with leadership and communication skills. The position offers compensation of $20 - $21 per hour.

Qualifications

• Proven experience as a supervisor or in a similar role in the hospitality industry, often 2–5+ years.
• Strong ability to lead, motivate, and train a team.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee daily shifts and ensure compliance with health, safety, and licensing regulations.
• Hire, train, and schedule restaurant staff while conducting performance evaluations.
• Address customer complaints or inquiries promptly and professionally.

Skills

Leadership

Communication

Problem-Solving

Customer Service

Technical Skills

Tools

Restaurant management software (e.g., POS systems)

Job description

Hilton Cincinnati Netherland Plaza is seeking a Restaurant Supervisor to ensure smooth daily operations of the restaurant. This role involves training and scheduling staff, managing inventory, and resolving customer complaints to maintain high service standards.

The ideal candidate should have 2–5+ years of supervisory experience in the hospitality sector along with leadership and communication skills. The position offers compensation of $20 - $21 per hour.