Restaurant Operations Lead & Team Culture Champion

Socket.dev; Gray (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Pizza Hut in Gray, TN is looking for an Assistant Restaurant General Manager to lead shift leaders, train team members, and uphold the brand's service standards. You will coach staff, manage daily operations, and ensure customer satisfaction.

You will work closely with the Restaurant General Manager, oversee scheduling, inventory, safety, and compliance, and develop a high-performing team that delivers fast, friendly service and a great dining experience at every shift.

Qualifications

• ServSafe Certification required for safe food handling.
• Experience leading or supervising restaurant teams.
• Strong communication and feedback skills.
• Proficiency with Microsoft Office and basic computer skills.
• Reliable transportation and valid driver's license preferred.
• Must pass National Sex Offender Registry check and MVR.
• MSM courses 7-9 completed.

Responsibilities

• Assist RGM with hiring and training staff.
• Direct shift leaders and team to promote culture and ops.
• Maintain customer service standards.
• Ensure brand standards and health/safety compliance.
• Manage inventory forecasting and scheduling.
• Communicate company initiatives and manage performance.
• Maintain a clean, safe, and organized restaurant.
• Support career development and performance reviews.

Skills

Customer service

Leadership

Communication

Training

MSM courses

Education

ServSafe Certification

Tools

Microsoft Office

Job description

Pizza Hut in Gray, TN is looking for an Assistant Restaurant General Manager to lead shift leaders, train team members, and uphold the brand's service standards. You will coach staff, manage daily operations, and ensure customer satisfaction.

You will work closely with the Restaurant General Manager, oversee scheduling, inventory, safety, and compliance, and develop a high-performing team that delivers fast, friendly service and a great dining experience at every shift.