Restaurant Operations Lead — Guest Service & Quality

Domino's; Leesburg (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Domino’s Pizza in Leesburg, VA is seeking a store leadership team member to assist in daily oversight, coordination and execution of objectives in sales, costs, employee retention, customer service, food quality, cleanliness and sanitation.

You will supervise staff to ensure friendly service, accurate order handling, and adherence to brand standards while helping schedule labor and manage costs. This role emphasizes hands-on leadership, training and cross-team collaboration.

Qualifications

• Excellent written and verbal communication skills.
• Multitasking in a fast-paced environment.
• Ability to lead a team on duty and provide training.
• Cash handling accuracy and basic math skills.
• Flexibility to adjust to changing priorities and duties.

Responsibilities

• Oversee store operations in absence of General Manager.
• Ensure customers are welcomed and staff are courteous and service-oriented.
• Ensure food quality, portioning, image and service meet brand standards.
• Assist in opening/closing, scheduling and labor management.
• Maintain cleanliness and sanitation through effective supervision and training.

Skills

Communication skills

Multitasking

Leadership

Cash handling

Flexibility

Teamwork

Order entry

Order taking

Background check

People management

Job description

Domino’s Pizza in Leesburg, VA is seeking a store leadership team member to assist in daily oversight, coordination and execution of objectives in sales, costs, employee retention, customer service, food quality, cleanliness and sanitation.

You will supervise staff to ensure friendly service, accurate order handling, and adherence to brand standards while helping schedule labor and manage costs. This role emphasizes hands-on leadership, training and cross-team collaboration.