Restaurant Operations Lead — Guest Experience & Growth

Smith Dairy Queens, Ltd.; Flatonia (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the fast-food sector is seeking an Assistant Manager to aid the General Manager in overseeing restaurant operations. The role requires significant responsibility, including managing shifts, ensuring customer service quality, and training staff. Candidates must have management experience and be dedicated to excellent customer service. Flexible hours are expected to meet business needs.

Qualifications

• Must be at least 18 years of age.
• 2 or more years of management experience at a restaurant chain.
• Ability to work a minimum of 50 hours of scheduled time.

Responsibilities

• Manage entire operation of restaurant during scheduled shifts.
• Respond to customer complaints and ensure satisfaction.
• Staff, train, and develop hourly employees.

Skills

Customer Service

Time Management

Decision Making

Education

High school diploma

Job description

A leading company in the fast-food sector is seeking an Assistant Manager to aid the General Manager in overseeing restaurant operations. The role requires significant responsibility, including managing shifts, ensuring customer service quality, and training staff. Candidates must have management experience and be dedicated to excellent customer service. Flexible hours are expected to meet business needs.