Restaurant Operations Lead

Lyon Management Co., INC.; Valdosta (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Lyon Management Co., INC. in Valdosta, GA seeks a Restaurant General Manager to oversee daily operations, uphold quality standards, sanitation, and speed of service, and execute the GM’s business plan.

You will lead guest service, handle customer feedback, manage inventory and cash, staff scheduling, and drive profits through cost control and promotions while maintaining a positive, productive team.

Qualifications

• 1–3 years of management in a high-volume restaurant preferred.
• QSR experience strongly preferred.
• High school diploma or equivalent required.
• Excellent customer service and employee relations skills.
• Detail oriented with ability to oversee multiple areas in a fast-paced environment.
• Ability to lift up to 50 pounds and stand for long periods.

Responsibilities

• Manage entire operation of restaurant during scheduled shifts.
• Maintain standards for product and service quality, restaurant cleanliness and sanitation, and speed of service.
• Assist in the execution of the restaurant’s business plan as directed by the GM.
• Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant.
• Ensure guest service in all areas meets company standards.
• Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.
• Accurately complete designated duties such as inventory control, ordering of products, cash control.
• Assist in optimizing profits by controlling product and labour costs. Communicate and oversee the execution of product promotions.
• Staff, train and develop hourly employees through hiring, orientations, ongoing feedback, use of Training materials, establishment of performance expectations and by conducting performance reviews.
• Prepare hourly employee schedules to meet the staffing requirements for each day part as determine by the GM.
• Expected to exercise good judgment in decision-making and reporting issues to the GM.
• Perform other duties and responsibilities as requested by the GM.

Skills

Customer service

Staff training

Scheduling

Inventory control

Cash handling

Profit optimization

Team leadership

Education

High School diploma or equivalent

Job description

Lyon Management Co., INC. in Valdosta, GA seeks a Restaurant General Manager to oversee daily operations, uphold quality standards, sanitation, and speed of service, and execute the GM’s business plan.

You will lead guest service, handle customer feedback, manage inventory and cash, staff scheduling, and drive profits through cost control and promotions while maintaining a positive, productive team.