Restaurant Marketing & Event Manager

Chick-fil-A Restaurants; Olathe (KS); On-site; USD 42,000 - 66,000; Full time

Job summary

Chick-fil-A Olathe is seeking a dedicated teammate to help plan and execute restaurant events and community promotions. This role focuses on coordinating materials, signage, and engagement efforts to uplift the guest experience while ensuring brand standards are met.

You will collaborate with Operations, Marketing, and Leadership to maintain consistent messaging and drive event success, including weekend work as needed. This position supports a team‑oriented, guest‑first culture.

Qualifications

• Hospitality marketing experience preferred.
• 1–2 year event management experience preferred.
• Ability to meet hours needed to the needs of the business; Saturday workday required.

Responsibilities

• Plan and communicate events and sales promotions that enhance the guest experience.
• Coordinate event materials, displays, and promotional signage.
• Lead internal communication on upcoming events and promotions.

Skills

Hospitality marketing

Event management

Job description

Overview:

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Guests Come First

• Build meaningful relationships with schools, businesses, nonprofit organizations, and community partners.
• Plan and communicate events and sales promotions that enhance the guest experience.
• Owns, follows, models, and ensures team compliance with all Chick-fil-A Training content.
• Ensure execution following the Winning Hearts Everyday Strategy.
• Monitor guest feedback and engagement during events and promotions.

Passionately Represent the Brand

• Execute approved event plans and sales promotions.
• Coordinate event materials, displays, and promotional signage.
• Support fundraising opportunities, sponsorships, donation requests, and community events.
• Create engaging event experiences that represent the Chick-fil-A brand.
• Protect the customer experience by ensuring packaging, food presentation, and quality meets or exceeds Chick-fil-A standards.
• Maintain consistency in messaging, visual identity, and guest-facing communications.
• Keeps information private and confidential pertaining to the business.

Serve and Care for Each Other

• Attends, leads, and participates in Leadership meetings and ensures that event training is completed while providing required support, reporting, and communication.
• Lead internal communication on upcoming events and promotions.
• Set event goals, share the score visually, and celebrate the wins.
• Communicate effectively, share ideas, and take a positive approach in all situations.
• Maintain a clean and organized environment.

Loyal and Dependable Teammate

• Engages positively in partnership with all other departments (Front of House, Back of House, HR, etc.).
• Collaborate with Operations, HR, Training, and Leadership to ensure events and promotions are operationally successful.
• Communicate upcoming events and promotions with the Leadership Team.
• Energetic and self-motivated, willing to actively engage Team Members and contribute to a high-performing Leadership Team.

Excel at Execution & Embody our Vision

• Able to efficiently manage time, multi-tasking, effective communication, and interpersonal skills.
• Hold Team Members accountable to all policy standards including timeliness, grooming, cell phone usage, uniforms, etc.
• Plan and execute restaurant events, sales promotions, and community initiatives.
• Coordinate event logistics, communication, staffing support, and post-event evaluations.
• Research event trends and Chick-fil-A best practices.
• Develop & execute creative event and sales promotion strategies.

Steward our Things and our Growth with Care and Confidence

• Owns expectations related to brand standards and enforces Chick-fil-A Olathe policies and procedures.
• Track event and promotion performance and recommend improvements based on business results.
• Monitor sales, transactions, promotion participation, catering performance, and community engagement.
• Present event performance updates and recommendations to the Marketing Director.
• Drive growth in sales, transactions, catering, and community engagement through measurable events and sales promotions.

Minimum Requirements:

• Hospitality marketing experience preferred
• 1-2 year event management experience preferred
• Ability to meet hours needed to the needs of the business & event needs. Saturday is a required workday.

Duties, assignments, and schedules are subject to change to meet the needs of the business.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.