Restaurant Manager - Worman

Big Cedar Lodge; Ridgedale (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Restaurant Manager to create an unforgettable dining experience. This role involves overseeing daily operations, leading staff, and ensuring guest satisfaction while managing costs and compliance with regulations.

Benefits

Discounts on retail, restaurants, resorts, and attractions

Health benefits

401k

Paid time off

Qualifications

• 2-3 years leadership experience in food and beverage or resort management.
• Manager food handler and beverage service certifications required.

Responsibilities

• Lead front-of-house staff and oversee all service aspects of the restaurant.
• Ensure alcohol service complies with regulations and manage inventory.
• Control labor costs while maintaining high guest experience standards.

Skills

Leadership

Customer Service

Communication

Problem Solving

Education

High School Diploma or Equivalent

Bachelor’s Degree in Hospitality Management

Job description

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POSITION SUMMARY:

The Restaurant Manager is responsible for creating an unforgettable dining experience for every guest visiting our restaurant. This position leads the front-of-house staff and oversees all service aspects of the restaurant.

ESSENTIAL FUNCTIONS:

1. Provide world-class service to guests (internal and external) at all times.
2. Maintain close contact with guests to ensure their satisfaction.
3. Plan, schedule, supervise, and coordinate daily restaurant operations.
4. Oversee employee training.
5. Conduct staff meetings, including daily huddles.
6. Supervise all operations, including guest service, reservations, cleaning, organizing, service, dining area attention, bussing, resetting tables, bartending, menu development, large party reservations, line setup, restocking, cooking, expediting, dishwashing, etc.
7. Ensure alcohol service complies with Missouri Department of Public Safety Alcohol and Tobacco Control regulations.
8. Control labor costs while maintaining high guest experience standards.
9. Manage inventory of food, beverages, and supplies, including transportation coordination.
10. Follow health and safety regulations.
11. Prepare administrative reports, timesheets, staffing reports, inventories, cash reports, etc.
12. Oversee opening and closing duties of dining outlets and bars.
13. Address daily operational issues related to inventory, purchasing, personnel, and equipment.
14. Process daily receipts and transactions.
15. Monitor food and service quality standards.
16. Coordinate with the Restaurant General Manager and other staff.
17. Attend staff meetings and stay updated on industry developments.
18. Perform other assigned tasks.

EXPERIENCE/QUALIFICATIONS:

• High School Diploma or Equivalent required; Bachelor’s Degree in Hospitality Management preferred.
• Manager food handler and beverage service certifications required.
• 2-3 years leadership experience, preferably in food and beverage or resort management.
• Knowledge of restaurant operations, inventory control, staff scheduling, and administrative functions.
• Strong supervisory, budgeting, and customer service skills.
• Experience with food service equipment and safety regulations.
• Permits for managing food and beverage services.

KNOWLEDGE, SKILLS, AND ABILITY:

• Effective written and verbal communication.
• Proficiency with basic computer applications.
• Strong reading comprehension and listening skills.
• Analytical, critical thinking, and problem-solving abilities.
• Guest service orientation.
• Numerical aptitude.
• Ability to adapt to changes and lead teams effectively.
• High standards of performance and organization skills.
• Ability to prioritize and handle multiple tasks efficiently.
• Decision-making and reasoning skills.
• Integrity and trustworthiness.

PHYSICAL REQUIREMENTS:

• Regular: Computer work, walking, standing.
• Occasional: Sitting, lifting up to 50 lbs.

INDEPENDENT JUDGEMENT:

Develops objectives and policies within established goals. Works independently on daily tasks; review by supervisor for results.

BENEFITS:

Enjoy discounts on retail, restaurants, resorts, and attractions, along with health benefits, 401k, paid time off, and more.

Bass Pro Shops is an equal opportunity employer. Accommodations are available for qualified individuals with disabilities.