Restaurant Manager - Winthrop Center

JF Restaurants; Boston (MA); On-site; USD 70,000 - 80,000; Full time

Job summary

JF Restaurants in Boston is seeking an experienced Restaurant Manager to lead daily front-of-house operations at Winthrop Center. You will guide service excellence, coach teams, and ensure guest satisfaction in a fast-paced environment.

The role requires at least two years managing upscale or high-volume venues, strong leadership and communication skills, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Two or more years of management experience in an upscale or high-volume restaurant.
• Passion for hospitality and guest service.
• Strong leadership, communication, and interpersonal skills.
• Ability to motivate, coach, and develop teams.
• Excellent organizational skills and multitasking in a fast-paced setting.
• Experience using Microsoft Office and restaurant technology platforms.
• Food Protection Certification is required.
• Open availability, including evenings, weekends, and holidays.

Responsibilities

• Lead daily front-of-house operations and maintain exceptional service standards.
• Be an active presence during service, supporting staff and engaging with guests.
• Coach, mentor, and develop front-of-house team members through ongoing training.
• Conduct daily pre-shift meetings to prepare the team for service.
• Assist with recruiting, interviewing, onboarding, and developing new team members.
• Partner with the General Manager and culinary team to ensure communication and operational excellence.
• Uphold sanitation, food safety, and health department standards.
• Support employee performance management and foster a positive workplace culture.
• Identify opportunities to elevate the guest experience and improve efficiency.

Skills

Leadership

Guest service

Communication

Interpersonal skills

Multitasking

Education

Food Protection Certification

Tools

Microsoft Office

Job description

JF Restaurants is a New York City-based hospitality group led by Michelin-starred Chef and Restaurateur John Fraser.

Restaurant Manager

Winthrop Center | Boston, MA

Join One of Boston's Premier Hospitality Destinations

Chef John Fraser leads the culinary vision for the dynamic collection of restaurants and dining experiences within Winthrop Center, Boston's iconic 691-foot mixed-use, globally sustainable tower in the heart of downtown.

Our portfolio includes The Vermilion Club, an upscale dining destination; a modern chophouse; The LineUp, a vibrant food hall featuring five chef-driven concepts; and Winnie's, an exclusive all-day brasserie serving the building's residents. Together, these concepts create one of Boston's most exciting hospitality destinations.

We're looking for an experienced Restaurant Manager to join our leadership team. If you're passionate about hospitality, thrive in a fast-paced environment, and love coaching teams while delivering exceptional guest experiences, we'd love to meet you.

What You'll Do

As a Restaurant Manager, you'll be a visible leader on the restaurant floor, ensuring every service is executed with excellence while supporting, developing, and inspiring your team.

Your Responsibilities Will Include

• Leading daily front-of-house operations and maintaining exceptional service standards.
• Being an active presence during service, supporting staff and engaging with guests.
• Delivering memorable guest experiences by anticipating needs and resolving concerns with professionalism and urgency.
• Coaching, mentoring, and developing front-of-house team members through ongoing training and leadership.
• Conducting daily pre-shift meetings to prepare the team for successful service.
• Assisting with recruiting, interviewing, onboarding, and developing new team members.
• Partnering with the General Manager and culinary team to ensure seamless communication and operational excellence.
• Upholding sanitation, food safety, and health department standards.
• Supporting employee performance management while fostering a positive, respectful workplace culture.
• Helping maintain operational efficiency while continually identifying opportunities to elevate the guest experience.

What You’ll Bring

We're looking for someone who is passionate about hospitality and committed to creating an exceptional experience for both guests and team members.

Qualifications Include

• Two or more years of management experience in an upscale, luxury, or high-volume restaurant.
• A genuine passion for hospitality and guest service.
• Outstanding leadership, communication, and interpersonal skills.
• The ability to motivate, coach, and develop high-performing teams.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Experience using Microsoft Office and restaurant technology platforms.
• Food Protection Certification (required).
• Open availability, including evenings, weekends, and holidays.

JF Restaurants is proud to be an Equal Opportunity Employer.

Salary Range: $70,000 USD - $80,000 USD