Restaurant Manager - William B's Steakhouse

Boyd Gaming; Michigan City (IN); On-site; USD 49,000 - 82,000; Full time

Job summary

William B's Steakhouse at Boyd Gaming seeks a Restaurant Manager to oversee all beverage department operations, ensuring excellent service and regulatory compliance. The role requires previous beverage management experience and strong leadership, with a focus on cost controls and staff development.

The position is full-time, offering a competitive compensation package within the USD 49,000 - 82,000 yearly range. Commitment to equal opportunity employment is a stated principle of Boyd Gaming.

Qualifications

• High school diploma or GED required.
• Three to four years beverage management experience required.
• Strong organizational and interpersonal skills required.
• Ability to read and interpret documents and write routine reports.

Responsibilities

• Oversee beverage department operations and staff performance.
• Enforce policies and ensure compliance with regulations and budget.
• Schedule staff and manage staffing levels to meet customer needs.
• Monitor customer service quality and address issues promptly.
• Review financial statements, forecast revenue and labor figures for the beverage dept.

Skills

Organizational skills

Interpersonal skills

Report writing

Education

High school diploma or GED

Job description

Restaurant Manager - William B's Steakhouse

• Full-time
• Compensation: USD 49,000 - USD 82,000 - yearly

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

• Responsible for ensuring all operations of the Beverage Departments and employee performances are in compliance with the Company’s objectives and Gaming regulations.
• Enforces performance standards, policies, and procedures as they relate to the beverage department; monitors beverage service on casino floor. Ensures smooth and efficient operations on a continual basis. Ensures adherence to uniform and dress codes and policies for all beverage personnel.
• Ensures that the highest possible standards of customer services and employee relations are maintained and carried out in a fair and equitable manner.
• Oversees the scheduling of employees and ensuring correct staffing levels and adjustments are made in accordance with customer needs. Approves all work schedules.
• Monitors job performance of all beverage employees and provides feedback on same to aid the employees in developing and enhancing skills.
• Provides input to Director of Food & Beverage concerning operational deficiencies and areas in need of attention.
• Review financial statements; forecasts revenue, and labor figures for beverage department; maintain proper inventory control.
• Reviews and approves all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign, and discipline all beverage employees in a fair and equitable manner.
• Maximizes cost effectiveness within the beverage department by ensuring compliance within established budget, labor and revenue benchmarks.
• Responsible for listening to, evaluating and assuring control of customer complaints and settles the same without delay.
• Promotes positive Customer relations through prompt, courteous, and efficient services. And by ensuring that all assignments and projects are complete in a timely manner.
• Possesses knowledge of and complies with local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as swell as the Company’s internal controls, policies, and procedures.
• Promotes departmental and property wide promotions on a continual basis.
• Promotes proper communication within the department by utilizing memos, weekly meetings and e-mails.
• High school diploma or GED
• Three to four years of beverage management experience required.
• Strong organizational and interpersonal skills required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers and employees of organization.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.