Restaurant Manager - One Hot Mamas Bluffton

SERG Restaurant Group; Bluffton (SC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to lead a vibrant team in delivering exceptional dining experiences. This role involves overseeing daily operations, ensuring compliance with health and safety regulations, and fostering a positive work environment. The ideal candidate will have a passion for hospitality, strong leadership skills, and a commitment to excellence. Join a company that values growth and offers opportunities for advancement while making a significant impact on guest experiences and team development.

Benefits

Major Medical Health Insurance

Vision Insurance

Dental Insurance

Life Insurance Options

Discounts at SERG Restaurants

Opportunities for Growth

Qualifications

• 3+ years in restaurant management or assistant manager roles.
• Strong customer service and staff management skills required.

Responsibilities

• Oversee restaurant operations and ensure guest satisfaction.
• Manage staff training and adherence to policies and standards.

Skills

Front-of-the-House Operations

Cash Handling

Customer Service

Mathematical Skills

Staff Management

Education

High School Diploma

Management Experience

Tools

Point-of-Sale System

Job description

Join to apply for the Restaurant Manager - One Hot Mamas Bluffton role at SERG Restaurant Group

3 days ago Be among the first 25 applicants

Description

Oversee, direct, and coordinate the planning, organizing, training, and leadership of restaurant staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

• Promote, work, and act in a manner consistent with the mission of the SERG Restaurant Group.
• Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on a timely basis.
• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
• Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Achieve company objectives in sales, service, quality, appearance of facility, sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
• Compile and balance cash receipts at the end of the day or shift.
• Perform various financial activities, such as cash handling, deposit preparation, and payroll.
• Supervise and participate in kitchen and dining area cleaning activities.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
• Control inventories of food, equipment, smallware, and liquor, and report shortages.
• Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
• Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
• Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
• Forecast staff, equipment, and supply requirements, based on a master menu.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when needed and labor cost objectives are met.
• Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
• Be knowledgeable of restaurant policies regarding personnel.
• Perform personnel actions, such as hiring and terminating staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
• Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
• Fill in for fellow employees where needed to ensure guest service standards and efficient operations.

Position Requirements

• Must be 21 years of age or older
• Three or more years of front-of-the-house operations and/or experience as an assistant manager in the service or food and beverage industry preferred
• Able to understand and speak using the predominant language(s) of guests
• Excellent basic mathematical skills
• Able to handle money and operate a point-of-sale system
• Able to work in a standing position for long periods of time (up to 5 hours)
• Able to reach, bend, stoop and frequently lift up to 50 pounds
• Stamina and availability to work 55 hours per week, including days, nights, weekends, and holidays. Must be eligible to work in the United States.

To apply, please email: [e-mail]

About The Organization

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Benefits

• Major Medical Health Insurance, Vision, Dental, and Life insurance options
• Supplemental insurance
• Discounts at SERG Restaurants and Retail
• Opportunities for growth and advancement

Salary

This position is currently accepting applications.

Additional Details

• Job Industries: Food & Restaurant
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Restaurants

Referrals increase your chances of interviewing at SERG Restaurant Group by 2x

Set Job Alerts

Sign in to set job alerts for “Restaurant Manager” roles.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.