Restaurant Manager — Lead Teams, Drive Growth & Guest Joy

Dunkin'; Cleveland (OH); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Health insurance

Employee discounts

Tuition assistance (SNHU)

Job summary

Dunkin’ in Cleveland is seeking a Restaurant Manager to be the heartbeat of the store, leading a high‑performing team to deliver guest experiences, manage daily operations, inventory, scheduling, and cash handling.

You’ll ensure food safety and brand standards, drive sales through cost control and marketing initiatives, recruit and train team members, and foster a positive, inclusive, and fun work environment.

Qualifications

• 1–3 years of restaurant or retail management experience (QSR experience a plus!)
• Strong leadership, communication, and organizational skills
• A hands‑on, can‑do attitude with a passion for customer service
• Ability to work flexible hours, including weekends and holidays

Responsibilities

• Leading and motivating a high-performing team to deliver exceptional guest experiences
• Managing daily operations including inventory, scheduling, and cash handling
• Ensuring compliance with food safety, sanitation, and brand standards
• Driving sales and profitability through effective cost control and marketing initiatives
• Recruiting, training, and developing team members for growth and success
• Creating a positive, inclusive, and fun work environment

Skills

Leadership

Communication

Organizational skills

Customer service

Job description

About Us:

At Dunkin’, we’re all about great beverages, delicious food, and creating

moments that matter. We’re looking for a passionate, driven, and energetic

leader to join our team as aRestaurant Manager. If you thrive in a

fast-paced environment, love leading a team, and enjoy making people smile,

this is the role for you!

• Perks & Benefits:
• Competitive salary + performance-based bonuses (50-55K annually)
• Paid time off and flexible scheduling
• Health, dental, and vision insurance options
• Employee discounts and recognition programs
• Discounted tuition for you and your family through SNHU
• Opportunities for advancement in a growing, loved brand

What You’ll Do:

As a Dunkin' Restaurant Manager, you’ll be the heartbeat of the store,

• responsible for: Leading and motivating a high-performing team to deliver exceptional guest experiences
• Managing daily operations including inventory, scheduling, and cash handling
• Ensuring compliance with food safety, sanitation, and brand standards
• Driving sales and profitability through effective cost control and marketing initiatives
• Recruiting, training, and developing team members for growth and success
• Creating a positive, inclusive, and fun work environment

What We’re Looking For:

• 1–3 years of restaurant or retail management experience (QSR experience a plus!)
• Strong leadership, communication, and organizational skills
• A hands-on, can-do attitude with a passion for customer service
• Ability to work flexible hours, including weekends and holidays

Join Us:

Be part of a brand that fuels the world with coffee and positivity. Apply today

and bring your leadership to the next level with Dunkin’!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands,

Inc., Dunkin' Donuts or any of their affiliates. Any information you submit

will be provided solely to the franchisee.If hired, the franchisee will

be your only employer. Franchisees are independent business owners who are

solely responsible for their own employees and set their own wage and benefit

programs that can vary among franchisees.

Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.