Restaurant Manager: Lead Team & Guest Experience

Dunkin' Donuts; Salem (MA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Competitive salary up to $65,000 per年

Paid time off

Paid training

Medical & dental insurance

College degree program through SNHU

Employee discounts

Hotel discounts

Career advancement

Fun, friendly environment

Stable, supportive environment

Job summary

Northern Management Group is hiring Restaurant Managers to join our growing Dunkin’ locations network. Manage daily store operations, lead a team, and deliver strong guest service with a focus on profitability and staff development.

The role requires proven fast-food leadership, excellent communication, and a track record of maintaining high standards in a dynamic, customer‑facing environment. Opportunities for growth and franchisee-driven benefits are highlights.

Qualifications

• Demonstrated leadership in a fast-paced environment.
• Proven customer service excellence and guest satisfaction focus.
• Strong communication skills, both verbal and written.
• Motivated self-starter with energy and initiative.

Responsibilities

• Oversee a single Dunkin' store’s daily operations and drive results.
• Create a happy, productive workplace and lead by example.
• Lead training and supervision of team members and shift performance.
• Ensure high standards of food safety, cleanliness, and guest service.
• Implement cost controls and inventory practices.

Skills

Strong Leadership

Excellent Customer Service

Verbal and Written Communication

Self Starter

Positive Energy

Store Operations Experience

Tools

Microsoft Office

POS Systems

Cash Handling

Job description

Northern Management Group is hiring Restaurant Managers to join our growing Dunkin’ locations network. Manage daily store operations, lead a team, and deliver strong guest service with a focus on profitability and staff development.

The role requires proven fast-food leadership, excellent communication, and a track record of maintaining high standards in a dynamic, customer‑facing environment. Opportunities for growth and franchisee-driven benefits are highlights.