Restaurant Manager - Gatlinburg

Cherokee Grill; Gatlinburg, Buffalo (TN, NY); On-site; USD 40,000 - 70,000; Full time

Job summary

A forward-thinking restaurant is seeking a dynamic Restaurant Manager to lead their Gatlinburg location. This role involves establishing a culture of exceptional guest service, training and developing a dedicated team, and ensuring profitability through effective management of costs and operations. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to enhancing the dining experience. Join a vibrant team where your contributions will make a significant impact on guest loyalty and satisfaction.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401k

Group Life Insurance

Disability Insurance

Meal Discounts

Qualifications

• 2-5 years of experience in Casual Dining or Fine Dining.
• Strong leader with a passion for hospitality and excellent communication.

Responsibilities

• Establish guest service as a priority through personal example.
• Assist management in recruiting, training, and developing staff.
• Ensure profitability by managing costs without compromising quality.

Skills

Leadership

Communication Skills

Attention to Detail

Problem Solving

Job description

Cherokee Grill is looking for a Restaurant Manager for their Gatlinburg location!

A Manager is a leader who plays an important role in the support and decision making for our restaurants. This individual is organized and displays excellent communication skills.

Benefits include Medical, Vision, Dental, 401k, Group Life, Disability and Meal Discounts.

Primary Responsibilities:

• Establishes Guest Service and satisfaction as a priority through personal example
• Respond to Guest complaints and resolves them in a way that ensures the Guest will return again quickly and ensures that every Guest leaves happy before leaving building
• Assist the Management Team with recruiting, retaining, training and developing both FOH/BOH staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the Guest
• Assist Management Team in executing all plans to improve Guests' restaurant experience and increase Guest loyalty
• Assist the Management Team in achieving targeted budgets, goals and objectives
• Assist the Management Team in community involvement programs and marketing runs
• Assist the Management Team to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines without compromise to providing quality food and exceptional service
• Assist Management Team in controlling other direct operating expenses such as utilities, small-wares, etc., to minimize expense without adversely affecting operations
• Manage others work safely by being alert and taking action regarding safety hazards
• Ensure that all daily restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, bank deposits, employment-related forms, etc.

Requirements:

• 2-5 years of Casual Dining, Upscale Casual Dining or Fine Dining Experience
• Strong leader with a positive attitude, enthusiasm and a passion for Hospitality
• Excellent communication skills and a strong attention to detail
• Outstanding leadership skills with the ability to effectively communicate, train and develop your team