Restaurant Manager (FT)- Old Chicago Pizza

KMG Hotels; Kansas City (MO); On-site; USD 55,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to lead operations at a vibrant dining establishment. This role involves ensuring exceptional guest experiences through effective leadership and management of the front-of-house team. You will collaborate with the management team to uphold high service standards and profitability while adhering to company policies. If you are passionate about the hospitality industry and thrive in a fast-paced environment, this opportunity is perfect for you. Join a company committed to growth and excellence in guest service, and make a significant impact on the dining experience.

Qualifications

• Experience in managing restaurant operations and supervising team members.
• Strong knowledge of food safety regulations and guest service excellence.

Responsibilities

• Oversee daily restaurant operations and ensure high guest satisfaction.
• Assist in financial management and compliance with health regulations.

Skills

Guest Service

Leadership

Operational Management

Food Safety Compliance

Conflict Resolution

Education

High School Diploma

Food and Alcohol Certification

Tools

Digital Manager Log

Job description

Join to apply for the Restaurant Manager (FT)- Old Chicago Pizza role at KMG Hotels

This range is provided by KMG Hotels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $60,000.00/yr

Old Chicago Pizza & Taproom 1920 Diamond Parkway, North Kansas City, MO 64116 Reports to: General Manager. Provide exceptional Guest experiences every visit through direction and leadership of the Front of the House. Partner with the management team to ensure high standards of Guest service and profitability while strictly adhering to the policies and procedures of Old Chicago Pizza & Taproom.

Essential Duties and Responsibilities:

1. Execution of daily restaurant operations including supervision of the Hourly Team Members.
2. Assist General Manager with the execution of marketing initiatives.
3. Support all FOH operations including systems adherence, health inspections, order guides, sales services, quality control of beer, and food order safety and sanitation.
4. Oversee the presentation of food to ensure food is prepared and presented to Old Chicago specifications.
5. Monitor compliance with health and safety regulations regarding food preparation and serving.
6. Properly maintain building, equipment, and supply levels by contacting the correct companies/contractors for any daily restaurant repair or maintenance issues, and utilizing basic maintenance skills.
7. Promptly and professionally handle Guest complaints/comments to ensure timely Guest Recovery.
8. Ensure a safe working and guest environment to reduce the risk of injury and accidents; complete accident reports and follow procedure promptly in the event that a Guest or Team Member is injured.
9. Communicate all team member issues/complaints to the management team in a professional manner through manager meetings and/or proper utilization of the digital manager log.
10. Sign off FOH team members at the end of their shifts.
11. Follow and understand company procedures at all times including crisis situations (e.g. Workers' Compensation and General Liability Claims).
12. Ongoing completion of Manager in Training projects as assigned.
13. Assisting General Manager in ensuring the success of all programs and systems such as the MIT program, hourly training, certified trainer, etc.
14. Assist the Management team in writing hourly schedules based on the budget.
15. Support General Manager in ensuring that all financial (invoices, reporting), HR, and Payroll administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
16. Strictly follow company cash handling procedures and ensure the proper security procedures are in place.
17. Communicate with General Manager to ensure proper monitoring of weekly expenditures, invoice entry, and coding, determine accurate sales projections, and manage food, labor, and supply costs while meeting or exceeding the budget.
18. Other duties as assigned by Regional Manager, General Manager, or Operations Leadership.

Training Requirements:

1. Successful completion of alcohol and food certification and/or other required classes by the State within 60 days of employment.
2. Successful completion of the SPB Hospitality Manager in Training Program.

About KMG Hotels:

KMG HOTELS was founded in 2000 and owned by Jay Koshiya and Sanjay Koshiya. Today, KMG owns and operates twenty-one hotels, representing various franchises like Marriott, Hilton, Inter Continental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests, and partners.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality