Restaurant Manager - Fast Casual | Work Life Balance | 55K - 65K

Superior Talent Source; Rockford (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Restaurant Manager to oversee daily operations in a fast-casual restaurant. The role emphasizes exceptional customer service, team management, and operational efficiency. Candidates should possess a minimum of 5 years of experience in a similar environment and demonstrate strong leadership and organizational skills.

Benefits

Employee Discounts

Competitive salary and benefits package

Opportunities for career advancement

Training and development programs

Qualifications

• Minimum of 5 years of experience as a restaurant manager or assistant manager.
• Strong customer service skills and a passion for providing exceptional guest experiences.
• Ability to lead and motivate a team.

Responsibilities

• Oversee day-to-day operations of the restaurant.
• Manage daily operations including scheduling, staffing, and inventory control.
• Hire, train, and develop a high-performing team.

Skills

Customer Service

Leadership

Communication

Organizational Skills

Time Management

Tools

Microsoft Office

Restaurant Management Software

Job description

Excellent room for growth and advancement

Employee Discounts

Job Summary :

As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our fast-casual restaurant. Your primary focus will be on providing exceptional customer service and ensuring a positive dining experience for our guests.

Key Responsibilities :

Customer Service :

• Ensure that all guests are greeted and served in a friendly and timely manner.
• Resolve customer complaints and concerns promptly and professionally.
• Train and supervise staff on customer service standards and expectations.

Operations :

• Manage daily operations, including scheduling, staffing, inventory control, and cash handling.
• Ensure compliance with all health and safety regulations.
• Maintain a clean and organized restaurant environment.

Team Management :

• Hire, train, and develop a high-performing team of employees.
• Motivate and inspire staff to provide exceptional customer service.
• Address performance issues and provide coaching and feedback.
• Monitor sales and labor costs to ensure profitability.
• Develop and implement strategies to increase sales and reduce expenses.
• Prepare and analyze financial reports.
• Community Engagement :
• Participate in community events and initiatives.
• Build relationships with local businesses and organizations.

Qualifications :

• Minimum of 5 years of experience as a restaurant manager or assistant manager in a fast-casual or casual dining environment.
• Strong customer service skills and a passion for providing exceptional guest experiences.
• Excellent communication and interpersonal skills.
• Ability to lead and motivate a team.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office and restaurant management software.

Benefits :

• Competitive salary and benefits package.
• Opportunities for career advancement.
• Training and development programs.

If you are a passionate and dedicated restaurant manager who is committed to providing exceptional customer service, we encourage you to apply.

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