Restaurant Manager - Concord, CA - Chili's

Chili's Jobs; Concord (CA); On-site; USD 50,000 - 75,000; Full time

Job summary

Chili's is seeking Managers passionate about exceptional Guest experiences and teamwork. You will lead high-energy shifts, ensure quality service, and drive business results. The ideal candidate thrives in fast-paced environments and values strong communication and accountability.

Qualifications

• Dependable team player who prefers a fast-paced environment.
• Great multitasking skills.

Responsibilities

• Ensure a great Guest experience.
• Lead team and foster open communication.
• Drive business results and control costs.

Skills

Team Player

Multitasking

Job description

Role Overview

Chili's Managers are wired for hospitality! We're in the people business. We know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.

For decades, Chili's has been known for our culture of fun. We take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations and ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.

Responsibilities

1. Ensure a great Guest experience
2. Role model and hold Team Members accountable to operational and quality standards
3. Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
4. Foster open communication between Team Members and Management
5. Influence Team Member behaviors by championing change and restaurant initiatives
6. Lead with heart and mind
7. Drive business results by utilizing Chili's systems to effectively control costs
8. Follow operational systems, such as our Manager Timeline and performing quality Line Checks
9. Hire, train, retain, and develop Team Members to take on larger roles
10. Drive Guest engagement within the restaurant while developing community relationships
11. Understand and practice safe food handling procedures
12. Communicate and embody Chili's culture and beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

About Us

Chili's was born in Dallas, Texas in 1975. Since then, we've established ourselves as a leader in the casual dining industry, known for Big Mouth burgers, house smoked ribs, fajitas, and hand-shaken margaritas. With a legacy rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.

About You

• Dependable team player
• Prefers to work in a fast-paced environment
• Great multitasking skills