Restaurant Manager (C2 Steakhouse Restaurant)

Cache Creek Casino Resort; Brooks (CA); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking establishment that values exceptional service and employee growth. As a leader in the fine dining sector, you will oversee operations at a renowned steak and seafood restaurant, ensuring a seamless guest experience. Your role will involve fostering a culture of training and development while managing a dedicated team. With a focus on quality and service, you will implement best practices and drive continuous improvement. This is an exciting opportunity to contribute to a vibrant work environment where your leadership and expertise will shine.

Benefits

Gas Discounts

Dental Insurance

Life Insurance

Paid Time Off (PTO)

Recognition Program

Free Meals

Weekly Paychecks

Affordable Healthcare

Vision Care Insurance

401k Savings Plan

Tuition Reimbursement

Employee Discounts

Direct Deposit

Qualifications

• Must have fine dining experience and strong wine knowledge.
• Adept at problem/resolution negotiations and employee relations.

Responsibilities

• Oversee daily operations ensuring exceptional guest experiences.
• Manage staff scheduling, performance reviews, and training.

Skills

Problem Resolution Negotiation

Employee Relations

Guest Relations

Leadership

Communication Skills

Wine Knowledge

Computer Skills (Microsoft Office, OpenTable)

Education

Bachelor's Degree

Fine Dining Experience

Tools

OpenTable

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Description & Requirements

Being a part of the Cache Creek team comes with amazing benefits:

• Great Pay
• Opportunities to Grow
• Gas Discounts
• Dental Insurance
• Life Insurance
• Paid Time Off (PTO)
• Recognition Program
• Free meals in our Employee Dining Room
• Weekly Paychecks
• Affordable Healthcare
• Medical Insurance
• Vision Care Insurance
• 401k Savings Plan
• Tuition Reimbursement
• Employee Discounts
• Direct Deposit

Summary

Oversee the daily operations of the fine dining steak and seafood restaurant, ensuring a seamless and exceptional guest experience. Foster a culture of ongoing training and communication, while actively supporting the professional growth and development of all staff members.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Promote Cache Creek Casino Resort in a positive manner, practice the RICH philosophy.
• Firm, fair and consistent leadership, communication, and interpersonal skills are essential. Apply policies and procedures in a professional manner.
• Manage all administrative duties including scheduling of staff, performance reviews, attendance, exception and variance tracking, daily shift reports, checkbooks, coaching and counseling, interviewing, hiring, and terminations.
• Must have considerable wine, beer and cocktail knowledge.
• Continuously review operations; identify any problems, concerns, and opportunities for improvement; assess staff performance, provide frequent coaching, and constructive feedback.
• Train and develop staff on guest service standards and principles, effective communication and sales techniques, RBS alcohol awareness and sanitation best practices.
• Conduct daily walk-through of facility; focus on aesthetics, organization, compliance and preventative maintenance.
• Master the point of sale, requisitioning, table management, and time and attendance systems.
• Maintain accurate inventories of all beverage and service supplies and equipment. Order products as needed.
• Develop and manage budgets to ensure profitability and effective cost control.
• Monitor sales, expenses, and inventory levels.
• Review the monthly P&L financial report, research any irregularities, make recommendations and complete the P&L Variance Report.
• Perform table visitations with guests.
• Attend scheduled meetings and required training.

Supervisory Responsibilities

Supervise a total of 14 employees in the assigned restaurant. Is responsible for the overall Repair/Maintenance needs, cleanliness, direction, coordination, and evaluation of the C ² Steak and Seafood Restaurant. Carries out supervisory responsibilities in accordance with the organization's policies and procedures. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Conducts monthly beverage inventory, settles variance reports, and updates theoreticals daily.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. Must be adept at problem/resolution negotiations, employee and guest relations. Must have fine dining experience.The requirements listed below are representative of the knowledge, skill, and/or ability required. Must possess strong computer skills including Microsoft Word, Excel, Outlook and OpenTable required.

Experience and/or Education

Bachelor's degree (B.A.); or equivalent combination of experience and education. Three years of fine dining experience in a high volume al la carte restaurant as Manager or Maître D'. Strong wine knowledge is a must.

Age Requirement

Must be at least 21 years of age.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

Cache Creek Casino Resort Tribal Gaming License.

Responsible Beverage Service (RBS) Certification.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 -100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodation.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; secondhand tobacco smoke; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The noise level in the work environment is usually moderate.

Source: Hospitality Online