Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Restaurant General Manager for the Agasi7 Rooftop Bar + Kitchen located inside the Hilton Garden Inn Little Rock Downtown.
Job Purpose:
Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short-term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Key Responsibilities:
- Oversee all front-of-house operations during dinner service (prep through close).
- Lead and inspire a high-performing service team with a focus on hospitality, professionalism, and efficiency.
- Partner with culinary and bar leadership to ensure seamless coordination between kitchen, bar, and floor.
- Manage nightly reservations, seating strategies, and guest flow to optimize experience and revenue.
- Monitor service standards, cleanliness, and safety compliance.
- Handle guest concerns in real-time with professionalism and poise.
- Support hiring, training, and development of service staff.
- Maintain labor efficiency and collaborate on cost controls and inventory as needed.
- Serve as the senior point of leadership during dinner hours, including VIP or event coverage.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
- 3-5+ years of experience in restaurant management, preferable in upscale or fine dining.
- Proven leadership in high-volume, guest-focused environments.
- Strong knowledge of service standards, POS systems, and dining room flow.
- Excellent communication, team development, and organizational skills.
- Flexible availability during service hours, including weekends and holidays.
- Passion for hospitality, attention to detail, and calm under pressure.
Other:
- Being passionate about people and service.
- Strong communication skills are essential when interacting with guests and employees.
- Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
- Basic math skills are used frequently when handling cash or credit.
- Problem-solving, reasoning, motivating, and training abilities are often used.
- Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At-A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program