Restaurant Manager 11 Waters @ Marriott Downtown Syracuse

Crescent Hotels & Resorts; City of Syracuse (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Crescent Hotels & Resorts seeks an experienced Restaurant Manager to lead operations in a fast-paced environment. This role involves managing restaurant staff, ensuring top-notch customer experiences, and maintaining food quality. Candidates should possess strong leadership skills and relevant experience in casual dining. Join a great team focused on delivering exceptional service and culinary delight!

Qualifications

• 5 years experience in restaurant management required.
• Strong knowledge of Food & Beverage operations necessary.
• Ability to communicate in English and work in a fast-paced environment.

Responsibilities

• Manage restaurant operations including customer service and staff supervision.
• Ensure high-quality dining experiences and food presentation.
• Oversee inventory management and marketing strategies.

Skills

Leadership

Communication

Customer Service

Problem Solving

Inventory Management

Job description

JOB OVERVIEW: To assist in the effective management and direction of restaurant operations in reference to quality service, supervision of associates, monitor quality and consistency of food production, cost control, and inventory.

REPORTS TO: General Manager

Essential Job Functions:

- Manage all aspects of the restaurant including customer service, staff supervision, and financial performance
- Ensure high-quality dining experiences for customers
- Train and supervise staff members on proper service procedures
- Oversee inventory management and ordering of supplies
- Develop and implement marketing strategies to attract new customers
- Monitor food preparation and presentation to maintain quality standards
- Handle customer inquiries and complaints in a professional manner

-Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

-Assist in ensuring that the restaurant complies with sanitation and safety standards for guests and associates. ---Check that all equipment is in working order. Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests. Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
-Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.

Requirements:
- Proven experience in restaurant management, preferably in fine dining or hospitality industry
- Strong knowledge of kitchen management, POS systems, and culinary practices
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and lead a team effectively
- Knowledge of catering, coffee service, and food preparation techniques is a plus

This is an exciting opportunity for an experienced Restaurant Manager to showcase their skills in a dynamic culinary environment. If you are passionate about delivering exceptional dining experiences and possess the necessary qualifications, we invite you to apply for this rewarding position.

Schedule must be flexible to meet needs of business to be available during high volume peak times or as needed.

Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have experience in casual restaurant dining, (not just fast-food experience)
for his position in a supervisory/management position minimum of 3-5 years to be qualified. Strong knowledge of Food & Beverage operations and service, wines and preparation techniques required.

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Excellent mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements. Ability to work entire shift standing and moving about in restaurants and kitchen area. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to lift/carry weight up to 50 pounds. Ability to push/and pull carts of products weighing up to 150 pounds.

We are an equal opportunity employer.

Qualifications Experience

Required 5 years

Must have experience in casual restaurant dining, (not just fast food experience) for his position in a supervisory/management position minimum of 3-5 years to be qualified. Strong knowledge of Food & Beverage operations and service, wines and preparation techniques required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.