Restaurant Manager

Dunkin'; Town of Hamburg (NY); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible scheduling

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development and advancement

Job summary

Dunkin' is seeking a Restaurant Manager in the Town of Hamburg, NY area to lead daily operations and build a high-performing team. The role focuses on guest experience, sales growth, and efficient labor management, with emphasis on scheduling and inventory control.

The ideal candidate has 2+ years of leadership in a fast-paced environment and familiarity with CrunchTime or HotSchedules. Flexible scheduling and a comprehensive benefits package are offered.

Qualifications

• 2+ years of leadership experience in QSR, retail, or hospitality.
• Strong leadership, coaching, and communication skills.
• Experience hiring, training, and developing employees.
• Experience with scheduling and inventory management.
• Experience with CrunchTime, HotSchedules, or similar systems preferred.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and maintain company standards.
• Drive sales while managing labor, inventory, and operating costs.
• Create employee schedules and monitor staffing needs.
• Maintain a clean, safe, and welcoming environment.
• Resolve guest and employee concerns professionally.

Skills

Leadership

Customer service

Scheduling

Inventory management

Coaching

Communication

Tools

CrunchTime

HotSchedules

Job description

Restaurant ManagerSchedule: Full-time, flexible scheduling | Pay: $45,000–$58,000/year + BonusJob SummaryWe are seeking a Restaurant Manager with 2+ years of leadership experience in Quick Service Restaurant (QSR), retail, or hospitality environments. This role will lead daily operations, develop a high-performing team, drive sales, and deliver exceptional guest experiences. Experience with scheduling, inventory management, and systems such as CrunchTime or HotSchedules is preferred.Qualifications - Restaurant Manager2+ years of experience leading teams in restaurant, retail, or hospitalityStrong leadership, coaching, and communication skillsExperience hiring, training, and developing employeesExperience with scheduling and inventory managementStrong customer service and problem-solving skillsAbility to manage daily operations in a fast-paced environmentExperience with CrunchTime, HotSchedules, or similar systems preferredResponsibilities - Restaurant ManagerLead, coach, and develop a team to deliver exceptional guest serviceHire, train, and retain team membersManage daily restaurant operations and maintain company standardsDrive sales while managing labor, inventory, and operating costsCreate employee schedules and monitor staffing needsManage inventory, invoices, and back-office processesMaintain a clean, safe, and welcoming environmentResolve guest and employee concerns professionallyPartner with retail and store leadership to ensure smooth operationsBenefits & Perks$45,000–$58,000 annual salaryBonus eligibilityFlexible schedulingHealth, dental, and vision insurance401(k) retirement planPaid time offPaid trainingFree shift mealsTuition assistanceLeadership development and advancement opportunitiesEmployee referral bonusesRecognition programsAbout the CompanyWe are a growing restaurant franchise focused on creating positive experiences for every guest and team member. We believe in strong leadership, excellent hospitality, employee development, and providing opportunities for motivated individuals to grow with the company.