Restaurant Manager

Dave & Buster's Management Corporation, Inc.

Silver Spring (MD)

On-site

USD 62,000 - 73,000

Full time

7 days ago
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Benefits offered by this job

Competitive salary
Quarterly bonus program
Health, Dental, Vision, Long & Short‑l
Disability coverage
Employee Assistance Program
401K matching
Free food
Free gameplay
Growth opportunities

Job summary

Dave & Buster’s Management Corporation, Inc. is seeking a Restaurant & Operations Manager to provide leadership and direction on initiatives and standards to boost business results and guest satisfaction.

You will oversee all aspects of the operation, from details to strategy, while guiding hourly staff and managing costs to deliver exceptional guest experiences in a fast-paced entertainment-driven environment.

Qualifications

  • Age 21+
  • 2+ years of Restaurant/Hospitality Experience
  • Proficient in managing cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • Strong leadership capabilities
  • Willing to work weekends, nights, and holidays
  • Able to work in a fast-paced, noisy environment

Responsibilities

  • Developing and leading hourly team members to exceed guest’s expectations
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service-focused team members in recruiting, hiring, coaching, training, and ongoing professional development

Skills

Leadership
Team leadership
Guest experience
COGS
Labor management
Fast-paced environment

Job description

Job Description: THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience. What we are looking for! You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene You can communicate with the Team Members and Guests in a way that inspires FUN! You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level You have never met a goal you can’t beat You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements:
  • 21+ years of age
  • 2+ years of Restaurant/Hospitality Experience
  • Proficient in managing the cost of goods sold and labor
  • Ability to lead a team to create a memorable guest experience
  • True leadership capabilities
  • The ability to work weekends, nights, and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditions
What will you be doing daily?
  • Developing and leading hourly team members to exceed guest’s expectations
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
PERKS!
  • Competitive salary
  • Quarterly bonus program
  • Health, Dental, Vision, Long & Short-term Disability
  • Employee Assistance Program
  • Buster’s Legacy Fund (Supports team members during difficult times)
  • 401K matching plan
  • FREE food
  • FREE gameplay
  • Large leadership team = multiple managers per shift
  • FUN work environment
  • Grow your career!
  • Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range: 62147 - 73115

We are an equal opportunity employer and participate in E-Verify in states where required.

Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus your co-workers are awesome!

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