Restaurant Manager

The Cheesecake Factory Incorporated; San Antonio (TX); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life insurance

Disability coverage

Paid time off

Health Savings Account

401k with match

Tuition assistance

Next-day pay up to 50%

Employee assistance program

Job summary

The Cheesecake Factory Incorporated is seeking a Restaurant Manager for North Italia in a fast-paced, high-volume setting. You will lead shifts, coordinate with kitchen staff, and ensure the highest standards of guest experience and team performance.

The role demands strong leadership, reliable execution, and a focus on continuous improvement to deliver exceptional hospitality and operational excellence.

Qualifications

• 2+ years of full-service, high-volume restaurant management experience.
• Demonstrated working understanding of business operations and financials.
• Strong communication skills.
• Dependable, reliable, and motivated.
• Able to work ten-hour plus shifts, plus ability to stand, sit, squat, or walk for extended periods of time.
• Must be able to work closing shifts, weekends, and holidays as needed.
• Able to grasp, reach overhead, push, lift, and carry up to 50 pounds.
• Prior POSitouch, Crunchtime, and Open Table experience is a plus.

Responsibilities

• Manage shifts which include daily decision making, scheduling, and planning
• Understand flavors, aromas, and characteristics of food ingredients and wines to ensure the highest standard in guest experience
• Manage on-the-fly requests with ease and poise creating a calm and positive work environment
• Foster an environment of continuous learning, open and honest feedback, and corrective action as needed
• Actively work the floor with an ability to anticipate opportunities to improve service, help the team, and create efficiencies in table turns
• Work directly with the kitchen team to evaluate prep levels and food quality prior to each shift
• Be responsible for running the restaurant as if an owner

Skills

Restaurant management

Communication skills

Leadership

Tools

POSitouch

Crunchtime

OpenTable

Job description

Compensation Range

$65,000 - $72,000 / Year

Overview

Hiring Immediately – Restaurant Manager

North Italia is offering:

• Medical, dental and vision, company-paid group life insurance, short term disability and long-term disability
• Flexibility: Paid time off including vacation and sick time
• Health Savings Account
• 401k plan with company match
• Tuition assistance
• Eligible for up to 50% next day pay (exclusions apply)
• Employee Assistance Programs

Reporting to: This position reports to the General Manager. You will work with a passionate and highly respected team committed to leading and inspiring others to deliver our mission: Great Hospitality. Every Time.

What we offer:

As the Restaurant Manager you will:

• Manage shifts which include daily decision making, scheduling, and planning
• Understand flavors, aromas, and characteristics of food ingredients and wines to ensure the highest standard in guest experience
• Manage on-the-fly requests with ease and poise creating a calm and positive work environment
• Foster an environment of continuous learning, open and honest feedback, and corrective action as needed
• Actively work the floor with an ability to anticipate opportunities to improve service, help the team, and create efficiencies in table turns
• Work directly with the kitchen team to evaluate prep levels and food quality prior to each shift
• Be responsible for running the restaurant as if an owner

You’ll thrive in this position if you are:

• Passionate about creating memorable dining experiences by exceeding guest expectations
• Dedicated to creating a safe environment for the team and guest through highest standards for product quality and restaurant cleanliness
• Committed to driving continuous improvement by coaching, leading, and developing the restaurant team
• Service-oriented in your approach to working in a high-volume environment

What we’re looking for:

• 2+ years of full-service, high-volume restaurant management experience
• Demonstrated working understanding of business operations and financials
• Strong communication skills
• Dependable, reliable, and motivated
• Able to work ten-hour plus shifts, plus ability to stand, sit, squat, or walk for extended periods of time
• Must be able to work closing shifts, weekends, and holidays as needed
• Able to grasp, reach overhead, push, lift, and carry up to 50 pounds
• Prior POSitouch, Crunchtime, and Open Table experience is a plus

We are an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. We offer reasonable accommodations to job applicants with disabilities.

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