Restaurant Manager

IHOP; Royal Oak (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager who will oversee restaurant operations and ensure exceptional guest experiences. This role involves managing staff, handling guest complaints, and executing financial and marketing objectives. With a focus on maintaining high standards of quality and service, the Restaurant Manager will play a crucial role in driving profitability and sales growth. This position offers competitive pay, flexible hours, and opportunities for advancement within a thriving restaurant environment. If you're passionate about the food industry and enjoy leading a team, this is the perfect opportunity for you.

Benefits

Competitive Pay

Flexible Hours

Paid Training

Advancement Opportunities

Qualifications

• High school diploma or equivalent required.
• Ability to communicate effectively and interpret documents.

Responsibilities

• Manage restaurant operations and ensure guest satisfaction.
• Supervise hiring, training, and performance appraisals.

Skills

Effective Communication

Guest Service Management

Financial Management

Team Leadership

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

MS Excel

MS Word

Email

Job description

Join to apply for the Restaurant Manager role at IHOP.

Job Overview

The IHOP Restaurant Manager reports directly to the General Manager. The manager supervises IHOP restaurant employees and is responsible for managing operations in the front and back of the house, focusing on profitability and sales growth while maintaining IHOP's standards of quality and service.

Responsibilities

1. Executing financial, marketing, guest service, and human resource objectives as per IHOP SOP and operational plans.
2. Developing professional relationships with employees and franchisee organization.
3. Managing the restaurant floor and engaging with guests.
4. Handling guest complaints professionally and promptly.
5. Ensuring compliance with SOP in recruitment, training, food safety, sanitation, and security.
6. Supervisory duties including hiring, training, performance appraisal, and discipline.
7. Completing reports and maintaining personnel files.
8. Availability to work days, nights, and weekends.

Benefits

• Competitive Pay
• Flexible Hours
• Paid Training
• Advancement Opportunities

Requirements

• High school diploma or equivalent.
• Ability to communicate effectively in English, interpret documents, and write reports.
• Basic computer skills (Email, MS Excel, MS Word) are a plus.

Additional Information

This description is not all-inclusive.

Job Industry & Level

• Food & Restaurant
• Mid-Senior level
• Full-time
• Management and Manufacturing
• Restaurants