Restaurant Manager

Portillo's Inc.; Rockford (IL); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly technology reimbursement

Free shift meals

Educational benefits

Health insurance options (PPO)

401(k) with company match

Flexible Spending Accounts

Employee Stock Purchase Plan

Job summary

Portillo's in Rockford, IL is seeking a Restaurant Manager to lead a fast-paced team and deliver memorable guest experiences. You will manage shifts, coach staff, and oversee operations, ensuring food quality and safety compliance.

The role requires 1–3 years of management in a high-volume setting, strong leadership and communication, and availability for 50+ hour weeks including nights and weekends. Salary falls within the listed range with a comprehensive benefits package.

Qualifications

• Must have at least 1–3 years in restaurant management in a high-volume setting.
• Aptitude for leading, coaching and driving excellence.
• Understanding of P&L and restaurant operations.
• Must pass sanitation and responsible alcohol vending courses.
• Excellent communication with team, managers and guests.

Responsibilities

• Model standards and run shifts to create memorable guest experiences.
• Motivate and manage team members to deliver hospitality.
• Lead and coach to achieve excellence and accountability.
• Foster engagement through recognition and clear communication.
• Ensure sanitation, safety and food quality compliance.
• Train staff on restaurant operations.

Skills

Leadership

Communication

Operations knowledge

P&L understanding

Education

High school diploma or equivalent

Tools

Sanitation certification

Alcohol service training

Job description

Do you relish the opportunity to beef up a team of high performers? Can you bring that extra sizzle to the grill while making lifelong memories for our guests and our team members? At Portillo’s, we’re looking for a Restaurant Manager who’s ready to lead team members to deliver satis-frying food and top-notch customer service. If you’ve got what it takes to ketchup with our fun, fast-paced environment and add that extra pickle to everything you do, we want you to join our family!

Our people are the heart of Portillo’s. We pride ourselves on living our core values of Family, Greatness, Energy and Fun while igniting the senses with our unrivaled food and experiences for our Guests and Team Members.

Job Responsibilities

• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Foster team engagement through frequent recognition and communication.
• Ensure compliance with sanitation, food and restaurant safety regulations
• Train Portillo’s team members on operations of the restaurant
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Responsible for executing shift planning, scheduling, training execution, and daily routines, opening and closing the restaurant, managing cash handling
• Plan for and make critical business decisions around inventory, budget, and labor

Job Qualifications

• Minimum of 1-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting preferred
• Working knowledge of restaurant operations, recruiting, scheduling, food planning and preparation, sanitation, food quality, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of P & L and restaurant operations
• Must pass required certified sanitation and responsible alcohol vending courses
• Great communication skills. Must be able to read, speak, and understand English to communicate with team members, managers, and guests
• High school diploma or equivalent
• Flexibility to work 50+ hour weeks, rotating shifts (including nights and weekends), and holidays

What’s in it for you?

Hot dog! The pay range for this role is $55,000 – $60,000. Your actual salary will depend on experience, location, and/or additional skills you bring to the table. This position is also served with:

• Participation in a discretionary bonus program based on restaurant performance, among other ingredients
• Monthly technology reimbursement
• Free shift meals
• Educational benefits
• Perks and discounts – access to hundreds of discounts from movie tickets to gym memberships and more
• Counseling and support resources through our Employee Assistance Program (EAP)

You’ll also be eligible for a bun-believable benefits package that includes:

• Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
• Paid time off
• 401(k) with company match
• Flexible Spending Accounts – healthcare and dependent care
• Financial Security through Voya Financial
• Beef Stock – our Employee Stock Purchase Plan*
• Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
• *Must have worked at Portillo’s for 1 year with an average of at least 20 hours over a 6-month period

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.