Restaurant Manager

Marcus Hotels Inc; Pittsburgh (Allegheny County); In loco; USD 52.000 - 76.000; Tempo pieno

Vantaggi offerti da questo lavoro

Room discounts

Restaurant discounts

Theatre coupons

Career growth

Paid time off

Health insurance

401k match

Descrizione del lavoro

Kimpton Hotel Monaco Pittsburgh is seeking a driven Front of House Manager to lead a vibrant dining team and deliver memorable guest experiences. You will oversee service etiquette, training, and beverage and dining operations, ensuring exceptional customer care and seamless daily restaurant activities.

The role requires hospitality management experience and strong communication, with the opportunity to influence menu pricing and marketing plans while supporting annual financial objectives.

Competenze

• 2+ years of management experience in hospitality or similar industry.
• Bachelor's degree in Hospitality, Restaurant, or Culinary Management preferred.
• Excellent interpersonal communication and organizational skills.

Mansioni

• Create, lead, and sustain an exciting front-of-house dining experience for guests.
• Direct and train front-of-house team to deliver exceptional service.
• Ensure service etiquette, product knowledge, and guest satisfaction across all shifts.
• Coordinate guest service, timely food production, and overall restaurant operations.
• Manage in-room dining and oversee departmental responsibilities and staffing.

Conoscenze

Hospitality management

Customer service

Communication skills

Formazione

Bachelor's degree in Hospitality, Restaurant, or Culinary Management

Descrizione del lavoro

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh's fearless answer to boutique hospitality. If you're ready to bring your unique personality and creativity to a team that values genuine guest connections, we’d love to welcome you aboard.

What will you be doing?

• Create an exciting, innovative, and memorable dining experience for all guests.
• Lead a well-rounded and knowledgeable front-of-house team.
• Proper guest service requires a staff that is thoroughly trained in service etiquette, product knowledge, and makes every effort to meet the needs of each and every guest.
• Daily evaluation of restaurant service performance, coordination of timely food production.
• Directing and coordinating the activities of all assigned personnel and departmental responsibilities for In Room Dining
• Participates in evaluation of food products, kitchen employee performance, and development of products consistent with our market position.
• Develop a selection and pricing strategy of all liquors and wines and supervision of their procurement.
• Assist the Director of Food & Beverage in building financial objectives on an annual basis through the budget process.
• Assist in meeting the financial targets in the sales area by executing and improving the annual marketing plan, reacting quickly to new opportunities, running consistently high operation standards, and effective utilization of marketing funds.
• Help meet the budget in all areas of cost control with a consistent focus on the cost of sales and payroll.
• Responsible for communicating with management, employee and accounting staff, identifying developed personnel and providing the necessary training as positions open.
• All personnel should receive regular, timely and honest evaluations of their performance.
• Implement and conduct ongoing training programs for new and existing management and employee staff.
• Responsibility for the daily cleanliness of the restaurant both internally and externally by coordinating kitchen cleanliness and service area maintenance.
• Supervises all non-supervisory service employees.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

What do you bring to the role?

• 2 years of management experience in hospitality or similar industry.
• Bachelor's degree in Hospitality , Restaurant, or Culinary Management is preferred.
• Excellent interpersonal communication skills, problem-solving skills, and organizational ability.
• Passion for creating and personalizing guest experiences.
• Food Handler Certification (if applicable).
• Flexible schedule, able to work evenings, weekends, and holidays when needed

What's in it for you?

• Room discounts at Marcus Hotels & Resorts and IHG-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Two for one movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are People Pleasing People who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our US based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Kimpton Hotel Monaco Pittsburgh is an Equal Opportunity Employer.

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Pennsylvania, Pittsburgh, Kimpton Hotel Monaco

Pennsylvania, Pittsburgh, Kimpton Hotel Monaco