Restaurant Manager

Ford's Garage; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Performance-based bonus opportunities

Discounts to eat at GOAT brands

Retail discounts

Innovative scheduling technology

Open door policy

Refer a friend bonus

Medical insurance for full-time team

Job summary

Ford's Garage in Orlando, FL seeks an experienced Hospitality Captain (Restaurant Manager) to lead daily operations, coach a team, and drive sales while upholding brand standards. You will train and supervise all staff, manage guest experiences and ensure safety, sanitation and quality across shifts.

The role requires a high school diploma, state food safety certification, and the ability to stand for long hours and lift 50 pounds.

Qualifications

• High School Diploma or equivalent; Bachelor’s Degree preferred.
• Must obtain valid Manager food safety certification or any other required state food/alcohol cert.
• Able to stand for 10 hours and lift at least 50 pounds.
• Good hearing for safety and accurate communication.
• Must read, write and speak in English; reliable transportation.

Responsibilities

• Lead and model the 1-4-7 philosophy to deliver excellent guest service.
• Develop a strong, motivated team through recruitment, training plans and coaching.
• Identify strategies to retain and develop the best Team Members.
• Lead Team Members through coaching, discipline and adherence to brand standards.
• Execute positive financial results, including meeting sales goals and optimizing P&L.
• Ensure restaurant facilities meet brand standards and safety requirements.
• Maintain compliance with food safety practices and liquor service laws, including preventing overserving or underage service.
• Ensure compliance with labor regulations.

Skills

Leadership

Customer service

Team management

Communication

English proficiency

Education

High School Diploma

Bachelor’s Degree preferred

Food safety certification

Job description

Ready to quit your day job and jump into the restaurant industry with us? We're not your average restaurant, and we don't want your average Restaurant Manager, better known as a Hospitality Captain. Are you ready to have fun while building your career? We don’t believe in the dull and mundane… in fact, we adamantly reject it!

As a part of our badass team (yep we said it), you’ll help deliver our mission by joining a team of GOATS that, together will continue to grow the legacy of our brand and be brand stewards. The Restaurant Manager is responsible for the day-to-day management of the restaurant. Responsible for teaching, training, and leading all Team Members during each shift, including coaching, counseling, and developing Team Members. They are also accountable for maximizing sales and profitability, controlling expenses, meeting budgetary constraints, handling guest complaints, and ensuring sanitation, safety, and food quality.

MINIMUM QUALIFICATIONS (with or without accommodation)

• High School Diploma or High School equivalency required. Bachelor’s Degree preferred.
• Must possess or be able to obtain a valid Manager food safety certification or any other food/alcohol certification, as required by state law
• Able to stand for 10 hours and lift at least 50 pounds
• Good hearing for safety and accurate communication
• Must be able to read, write and speak in English
• Must have reliable transportation

RESPONSIBILITIES AND DUTIES

• Being strong brand stewards and ensuring each guest receives excellent service by leading and modeling our 1-4-7 philosophy.
• Developing a strong and motivated team through recruitment, communication and training plans.
• Identify strategies to retain and develop the best Team Members.
• Leading Team Members through coaching, discipline and adherence to the brand standards
• Executing positive financial results, including but not limited to meeting sales goal and optimizing P&L.
• Ensuring that restaurant facilities are consistently meeting brand standards.
• Being aware of and abiding by food safety practices and liquor service laws, including not overserving guests or serving underage Guests.
• Ensuring compliance with all labor regulations.

Unique Benefits:

• Work alongside, learn and grow from fellow GOATs. Whatever your goals are in life, our goal is to make you more prepared to get there.
• When we win, you win! Performance-based bonus opportunities available
• Become a part of a culture that creates connections between iconic brands and guests. Join the fun and ONE TEAM culture that makes us great!
• We have a bunch of fun brands, and this role will give you discounts to eat at all of them. You also get a discount on our retail!
• We use innovative technology for easy scheduling.
• We have an open door policy because your voice always matters.
• Refer a friend…get paid for bringing on another GOAT.
• Need medical insurance? Offered to all full‑time team members.
• Set your future up for success ...