Restaurant Manager

Smashburger; New York (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Bonuses

Health coverage

Paid time off

Career growth

Quarterly bonus

Refer a friend

Free meals

401K match

Flexible schedules

EAP

Job summary

Smashburger in New York City is seeking a Restaurant Manager to oversee daily operations and lead a high-performing team. You will manage staff performance, scheduling, and customer experience while supporting the General Manager. Prior restaurant management experience and strong communication are essential.

The role includes bonuses, health coverage, paid time off, and opportunities for career growth. Flexibility with hours and a focus on food safety are required to maintain Smashburger’s

Qualifications

• 1-2 years of Manager experience in restaurants.
• Flexible to work nights, weekends, and holidays.
• Follow Smashburger uniform standards.

Responsibilities

• Lead, train, and manage shift leaders and team members
• Foster a positive and productive work environment
• Oversee daily restaurant operations, including opening/closing procedures
• Ensure food safety, cleanliness, and compliance with regulations
• Monitor and improve guest satisfaction and service standards
• Manage scheduling, labor costs, and team performance
• Handle inventory, ordering, and cost control (COGS)
• Support hiring, onboarding, and ongoing employee development
• Ensure accurate cash handling and operational compliance
• Assist with local marketing and store initiatives

Skills

Restaurant management

Team leadership

Customer service

Food safety

Job description

At Smashburger, we don’t just make burgers—we createcrave-worthy moments that keep guests coming back for more. We believethe more you lean in in life, the more you get out! We chasegreatness, play as one team, and lead with bold action. You'll be part of ateam that works hard and cares deeply—where passion and dedication are just asimportant as skill. At Smashburger, we live by our values:

Taste Obsessed – Bring flavorinto every shift

Premium Experience – Lead Boldly.Deliver Flawlessly

Stay Hungry – Literally &Figuratively

One Team! One Smash! – Smash Together

Do What’s Right – Act with honestyand consistency.

If this sounds like your kind of place, we’d love to haveyou on the team!

The Role

The Restaurant Manager oversees daily operations, staffperformance, and customer experience while supporting the General Manager. Therole focuses on team leadership, employee training, food safety, scheduling,inventory, and cost control. Candidates should have prior restaurant managementexperience, strong communication and organizational skills, and flexibilitywith work hours. The position offers benefits like bonuses, health coverage,paid time off, and career growth opportunities.

What You’ll Do

• Lead, train, and manage shift leaders and team members
• Foster a positive and productive work environment
• Oversee daily restaurant operations, includingopening/closing procedures
• Ensure food safety, cleanliness, and compliance withregulations
• Monitor and improve guest satisfaction and servicestandards
• Manage scheduling, labor costs, and team performance
• Handle inventory, ordering, and cost control (COGS)
• Support hiring, onboarding, and ongoing employeedevelopment
• Ensure accurate cash handling and operational compliance
• Assistwith local marketing and store initiatives

What It Takes

• 1-2 years of Manager experience in restaurants
• Flexible to work nights, weekends, and holidays
• Follow Smashburger uniform standards
• Ability to follow all guidelines and procedures set forth bySmashburger, local, state, and federal employment regulations
• Must successfully complete Smashburger training program
• Possess strong communication skills, both written and verbal, toeffectively communicate with restaurant management, front line employeesand corporate support teams
• People management skills to effectively select, assess,coach/counsel, develop, motivate, and lead restaurant teams
• Excellent attention to detail
• Proven time management, consistency, and organizational skills
• Highly motivated, self-directed, and results driven
• Physical ability to stand for extended periods of time and to moveand lift boxes of food/ supplies up to 50 lbs.
• Ability to work in high and low temperatures

Why You’ll Love It Here

• High-Impact Role: Your leadership will shape the future ofSmashburger and drive our success.
• Culture of Growth: We believe in leveling up—for our guests, ourteam, and ourselves.
• Work with Passionate People: Our team is all-in, committed toexcellence, and ready to smash barriers together.
• Competitive Compensation & Perks: Because we value top talentwho bring their A-game every day.
• Better Benefits:Build a better experience foryou!
• Quarterly Bonus
• Get Paid $ to Refer your Friends*
• RGMs, RMs, & SLs are entitled to one (1) freemeal each shift they work *
• Paid time off – vacation and sick*
• Medical, Dental and Vision Options*
• 401K match (21 and older)
• Flexible schedules in a fun, family friendly, teamenvironment
• Employee Assistance Program
• Fast track for career opportunities
• Free uniform

*Eligibility based off of time in position and averagehours worked

*Referred employees must be manager level and in goodstanding & Referee must be employed with Smashburger at time of payout.Bonus is paid in two distributions

**All applicants and employees have an equal opportunityfor employment and advancement within Smashburger. Smashburger isdedicated to the principles of equal employment opportunity. Weprohibit unlawful discrimination against applicants, prospective applicants oremployees on the basis of age 40 and over, race, sex, color, religion, nationalorigin, disability, genetic information, sexual orientation, gender identity,military or veteran status, or any other applicable status protected by stateor local law. This prohibition includes unlawful harassment based onany of these protected classes. Unlawful harassment includes verbalor physical conduct which has the purpose or effect of substantiallyinterfering with an individual’s work performance or creating an intimidating,hostile, or offensive work environment. We maintain a workplace freeof racial slurs and bias. This policy applies to all employees, includingmanagers, supervisors, co-workers, and non-employees such as customers,clients, vendors, consultants, etc. Any conduct in violation of these companypolicies is also a violation of the law. Employees who engage in,ratify, or perpetuate discrimination, harassment or retaliation will be subjectto disciplinary action, up to and including immediate discharge.

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