Restaurant Manager

Anchor Point Management Group; Moulton (AL); On-site; USD 65,000 - 85,000; Full time

Job summary

Anchor Point Management Group is seeking a Restaurant General Manager for a Taco Bell unit in Moulton, AL. The RGM will lead daily operations, train staff, ensure cleanliness, hospitality, and product quality, and drive profitable performance.

The role requires hands-on leadership, scheduling, performance appraisals, hiring, coaching, and adherence to safety and employment laws, with a focus on guest satisfaction and efficient operations.

Qualifications

• Must be at least 18 years old.
• Strong preference for internal promotion from the AGM position with required training/certifications.
• High school diploma or GED is required; college degree preferred.
• Minimum of 6 months in a supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Open availability and ability to work flexible hours and all shifts.

Responsibilities

• Control food, labor, cash and other expenses to company budgets and guidelines.
• Drive sales growth by improving 5 Bells, CORE, speed of service and food quality.
• Maintain staffing levels for all days/parts to meet schedules.
• Prepare and conduct performance appraisals for crew, shift managers, and the AGM.
• Handle hiring for crew, shift leaders, and AGM positions.
• Coach and develop staff to meet certification and performance standards.
• Ensure restaurant cleanliness and compliance with sanitation guidelines and regulations.
• Ensure compliance with all laws related to employment at the local, state and federal level.
• Maintain a safe restaurant environment and take corrective action when needed.
• Oversee preventive maintenance and report repairs to maintenance and area coach.
• Deliver excellent guest service and address guest complaints to encourage repeat business.
• Provide timely feedback to the area coach on operating results via daily calls and weekly meetings.
• Manage turnover through effective selection and training and a positive work environment.
• Assist with food preparation for guests and training, and handle cash register responsibilities.

Skills

Supervisory experience

Communication skills

Planning & organizing

Decision making

Conflict resolution

Time management

Flexibility

Fast-paced environment

Education

HS diploma or GED

Undergraduate degree preferred

Job description

Job Details

Location: 11880 AL Highway 157 - Moulton, AL 35650

Salary Range: $65,000.00 - $85,000.00

Position Summary

The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.

Duties and Responsibilities

• Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
• Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.
• Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.
• Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
• Performs the hiring process for new crew members, shift leaders, and assistant general managers.
• Coaches and counsels all crew members and managers and are responsible for training and developing their team to expected certification and performance levels.
• Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
• Ensures compliance with all local, state, and federal laws pertaining to employment.
• Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
• Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach.
• Ensures excellent levels of guest service on all shifts and properly handles guests ’complaints to facilitate repeat business.
• Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings.
• Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.
• Preparing food as needed for guests and training purposes as well as handling the cash register and money when required.

Success Metrics

Weekly/Period restaurant performance in sales, ICOS, labor, cash and controllable expenses; 5 Bells, CORE, PRCs and Food Safety Audit results; Period “3 Part P & L” results: Unit Staffing, STP 1&1 %, Annualized Turnover %, Average Weekly Mgmt. Hours, 5 Bells, CORE results, PRCs/10,000 Transactions, SOS Window Time, Food Safety Audits, YOY Net Sales Growth, Net Sales vs. Plan, Food Cost %, Drinks %, Paper %, Total COS %, Labor % vs. Plan, Overtime % vs. Plan, Cash +/- % of Sales, Controllable %vs. Plan, PAA % vs. Plan, Actual PAA.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for an internal promote from the AGM position who has completed all required learning zone training and certifications.
• High school diploma or GED is required, Undergraduate degree preferred.
• Possess a minimum of 6 months in a supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Excellent oral and written communication skills.
• Strong planning, organizing, and follow-up skills.
• Excellent decision making and conflict resolution skills.
• Must enjoy working in a fast-paced environment and be flexible enough to deal with rapid change.
• Desire to develop their team and actively continue their own development.
• Must be able to manage time effectively and efficiently and reach objectives within specified timeframes.

The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.