Restaurant Manager

Hueyburger; Memphis (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to oversee daily operations across multiple locations. This role emphasizes customer satisfaction, staff management, and compliance with health regulations. The ideal candidate will thrive in a fast-paced environment, ensuring quality service and a positive atmosphere. With a focus on employee development and a commitment to excellence, this position offers a unique opportunity to make a significant impact in a beloved local establishment. Join a team that values work-life balance and fosters a fun, engaging workplace culture.

Benefits

Free shift meals

50% off meals when off the clock

Medical Insurance

Dental and vision insurance

Employee Assistance Program

Vacation after six months

Potential Bonuses

401K

Short Term and Long Term Disability Income Protection

Qualifications

• 3+ years of full-service restaurant management experience required.
• Excellent communication skills for diverse interactions.
• Intermediate computer skills necessary for operational tasks.

Responsibilities

• Manage daily restaurant operations and ensure customer satisfaction.
• Oversee hiring, training, and performance evaluations of staff.
• Ensure compliance with health department regulations and operational standards.

Skills

Restaurant Management

Interpersonal Communication

Problem Solving

Detail Orientation

Education

High School Diploma

Bachelor's Degree

Tools

MS Office Suite

Restaurant 365

Job description

Job Description:

The Restaurant Manager is responsible for partnering with the General Manager at multiple locations to manage the daily operations of our restaurants. This includes hiring, training, and managing the performance of the team. In our fast-paced environment, we are customer-focused. Our goal is to consistently deliver quality food and provide good service to drive sales and create repeat customers. The ability to engage professionally, with both customers and team members is necessary for our success. Huey's restaurant managers have a base store but will float to other locations as needed.

Company Overview

Huey’s, a Memphis staple for over 50 years, has a laid-back, positive, fun work environment with great food! Huey’s, the home of Blues, Brews, and Burgers, isn’t just a great place to eat, it’s a great place to work. We offer a great opportunity for those restaurant professionals who seek a better work/life balance.

Job Summary

The Restaurant Manager will oversee and manage the daily operations of each restaurant assigned.

Responsibilities

• Ensure positive guest service in all areas by working the floor during mealtimes and other busy times. Greets and mingles with customers, busses tables, runs food, monitors ticket times, and ensures food and beverage quality and 100% customer satisfaction. Monitors staff service levels. Responds to complaints by taking all appropriate actions to turn dissatisfied customers into return customers.

• Communicates and interacts with management and hourly employees daily. Keeps them updated on all pertinent information, including changes in policies or operations. Generates a positive environment by motivating employees to ensure a positive and high morale workforce.

• Assist with coordinating all human resource functions including but not limited to the following: interviewing, hiring, and terminating employees, disciplining employees, overseeing that employee files are kept up to date and that all appropriate information is sent to the proper place, training employees, scheduling employees, performance evaluations of employees, employee meetings. Facilitates the development of subordinate managers.

• Assist with interviewing potential new hires, supervise, develop/train, discipline, and when necessary, contact GM to terminate hourly employees. Assist in preparing a schedule and ensuring that the restaurant is staffed for all shifts.

• Handles problems and complaints from customers, employees, vendors, and property owners in the absence of the GM.

• Assist with calculating labor costs, review clock-in times for tardiness, and review clock-out times for schedule and operational information. Adjusts labor as needed to comply with budget and volume levels on a shift-by-shift basis.

• Assist with compiling in-house weekly P&Ls and present monthly P&Ls at manager staff meetings in the absence of the GM.

• Assist with overseeing compliance of all employees with alcohol-related laws. Enforces the requirement of TNABC that all who serve alcohol (both management and FOH employees) MUST have an unexpired ABC card. Maintain and update the ABC book/binder.

• Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, and the requirements of the Memphis and Shelby County Health Department. Administer in-house training to employees on health department regulations.

Qualifications

• Must have 3+ years of full-service restaurant managing experience.
• High School Diploma or Equivalent, bachelor’s degree preferred
• ServSafe Certificate or a Safe Food Handling certificate equivalent preferred
• Excellent interpersonal and communication skills, both oral and written, for working with a diverse group of employees, customers, and purveyors
• Must be able to meet deadlines and be detail-oriented.
• Intermediate Computer Skills to Include MS Office Suite, Restaurant 365, a Plus
• Work requires the physical demands of standing, walking, bending, lifting, stooping, or performing other work up to 60-80% of the time.

Benefits/Perks

• Free shift meals
• 50% off meals when off the clock
• Medical Insurance
• Dental and vision insurance
• Employee Assistance Program
• Vacation after six months
• Potential Bonuses
• 401K
• Short Term and Long Term Disability Income Protection

Join our team! Fun atmosphere, great work environment, and excellent benefits.