Job Title: THE RESTAURANT & OPERATIONS MANAGER
Job Description: Provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.
Salary: $76,000 to $81,000 USD depending on experience.
Qualifications and Qualities:
- Enjoys working in a fast-paced, multi-faceted Restaurant/Entertainment environment
- Excellent communication skills that inspire fun among team members and guests
- Motivated by immediate results, improving guest experiences, and inspiring team performance
- Goal-oriented with a track record of exceeding targets
- Capable of handling high-volume days, walking five miles per shift, and working around 50 hours per week
- Ability to oversee all aspects of the business, from details to overall strategy
Minimum Requirements:
- Must be 21 years of age or older
- At least 2 years of experience in Restaurant/Hospitality
- Proficiency in managing costs of goods sold and labor
- Strong leadership skills to create memorable guest experiences
- Willingness to work weekends, nights, and holidays
- Comfortable working in a noisy, fast-paced environment with distractions
Daily Responsibilities:
- Develop and lead hourly team members to exceed guest expectations
- Ensure positive staff and guest experiences through proactive leadership and personal interactions
- Participate in recruiting, hiring, coaching, training, and professional development of staff
- Live and promote company core values, collaborating with the management team to achieve high-quality, timely results
Perks and Benefits:
- Competitive salary
- Quarterly bonus program
- Health, Dental, Vision, Long & Short-term Disability insurance
- Employee Assistance Program
- Buster’s Legacy Fund (supports team members during difficult times)
- 401K matching plan
- Free food and gameplay
- Large leadership team with multiple managers per shift
- Fun work environment
- Career growth opportunities within two brands: Dave & Buster’s and Main Event Entertainment
Additional Information: Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer. Salary range: $65,876 - $77,502. We participate in E-Verify where required.