Restaurant Manager

Westgateresorts; Kissimmee (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Paid holidays

401(k) with company match

Daily pay

Scholarship assistance

Job summary

Westgate Resorts in Kissimmee, FL is seeking a Restaurant Manager to oversee daily operations, ensuring service quality and achieving financial goals. You will direct the restaurant team and coordinate activities personally or through supervisors.

Responsibilities include scheduling, budgeting, hiring and training, coaching, enforcing food safety, and maintaining guest satisfaction. You will drive staff development and continuous improvements to maximize sales and profitability.

Qualifications

• Minimum of 2 years experience in a similar role.
• In-depth knowledge of restaurant best practices.
• Excellent communication and organizational skills.
• Aptitude for multi-tasking.
• Ability to work cooperatively and efficiently in a team.
• Team member must frequently lift/move up to 50 pounds.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Oversee daily restaurant operations to ensure service, quality, and financial goals are achieved.
• Manage staff scheduling, labor costs, and operational budgets.
• Recruit, interview, hire, onboard, and train team members and supervisors.
• Conduct performance evaluations, coaching, recognition, and disciplinary actions.
• Ensure compliance with company policies, food safety standards, and health regulations.
• Monitor inventory, purchasing, cash handling, beverage controls, and operating expenses.
• Resolve guest concerns promptly and maintain exceptional customer service standards.
• Lead staff development, training programs, and operational improvements to maximize sales and profitability.
• Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills

Staff management

Customer service

Operations

Budgeting

Training

Job description

To ensure objectives are met in the Restaurant. Responsible for the complete organization of the restaurant. Directs and coordinates all activities regarding the restaurant by performing the following duties personally or through subordinate supervisors.

What You'll Do:

Oversee daily restaurant operations to ensure service, quality, and financial goals are achieved.

• Manage staff scheduling, labor costs, and operational budgets.
• Recruit, interview, hire, onboard, and train team members and supervisors.
• Conduct performance evaluations, coaching, recognition, and disciplinary actions.
• Ensure compliance with company policies, food safety standards, and health regulations.
• Monitor inventory, purchasing, cash handling, beverage controls, and operating expenses.
• Resolve guest concerns promptly and maintain exceptional customer service standards.
• Lead staff development, training programs, and operational improvements to maximize sales and profitability.

Supervisory Responsibilities:

Is responsible for the overall direction, coordination and evaluation of both units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

What You Will Bring

• A minimum of 2 years experience in a similar role.
• In-depth knowledge of restaurant best practices.
• Excellent communication and organizational skills.
• Aptitude for multi-tasking.
• Must be able to work cooperatively and efficiently in a team.
• The team member must frequently lift and/or move up to 50 pounds.
• Must be able to work flexible hours, including nights, weekends, and holidays.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background screen, drug test, and prove eligibility to work in the United States.

Why Westgate?

• Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
• Paid Time Off - Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay - Access Your Earnings When You Need It
• Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) - Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship - One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement - Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.