Restaurant Manager

Portillo's Inc.; Kennesaw (GA); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Discretionary bonus

Tech reimbursement

Free shift meals

Educational benefits

Employee discounts

EAP (Employee Assistance Program)

Health plans

401(k) match

Flexible Spending Accounts (FSA)

Stock Purchase Plan

Pet insurance

Job summary

Portillo's Inc. is seeking a Restaurant Manager to lead a high-performing team in a fast-paced environment in Kennesaw, GA. You will drive hospitality, manage shifts, and ensure safe, quality operations while delivering memorable experiences to guests.

The role emphasizes coaching, scheduling, budgeting, and staff development, with a discretionary bonus program and comprehensive benefits. Join a team that values Family, Greatness, Energy and Fun in a growing concept.

Qualifications

• Experience in restaurant operations and leadership.
• Ability to coach and develop team members.
• Strong hospitality focus and guest service orientation.

Responsibilities

• Model operational standards and run great shifts to create memorable experiences for guests and team members.
• Motivate and manage team to deliver the highest level of hospitality.
• Demonstrate leadership with coaching and excellence.
• Foster engagement through recognition and clear communication.
• Ensure compliance with sanitation, food and restaurant safety regulations.
• Train Portillo's team on restaurant operations.
• Deliver exceptional guest experiences and build connections.
• Plan shift scheduling, daily routines, and cash handling; manage opening/closing.
• Make inventory, budget, and labor decisions to support operations.

Skills

Leadership

Team management

Customer service

Communication

Job description

Do you relish the opportunity to beef up a team of high performers? Can you bring that extra sizzle to the grill while making lifelong memories for our guests and our team members? At Portillo's, we’re looking for a Restaurant Manager who’s ready to lead team members to deliver satis-frying food and top-notch customer service. If you’ve got what it takes to ketchup with our fun, fast-paced environment and add that extra pickle to everything you do, we want you to join our family!

Our people are the heart of Portillo's. We pride ourselves on living our core values of Family, Greatness, Energy and Fun while igniting the senses with our unrivaled food and experiences for our Guests and Team Members.

Job Responsibilities

• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Foster team engagement through frequent recognition and communication.
• Ensure compliance with sanitation, food and restaurant safety regulations
• Train Portillo's team members on operations of the restaurant
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Responsible for executing shift planning, scheduling, training execution, and daily routines, opening and closing the restaurant, managing cash handling
• Plan for and make critical business decisions around inventory, budget, and labor

What's in it for you?

Hot dog! Your actual salary will depend on experience, location, and/or additional skills you bring to the table. This position is also served with a side of:

• Participation in a discretionary bonus program based on restaurant performance, among other ingredients
• Monthly technology reimbursement
• Free shift meals
• Educational benefits
• Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
• Counseling and support resources through our Employee Assistance Program (EAP)
• You’ll also be eligible for a bun-believable benefits package that includes:
• Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
• Paid time off
• 401(k) with company match
• Flexible Spending Accounts - healthcare and dependent care
• Financial Security through Voya Financial
• Beef Stock - our Employee Stock Purchase Plan*
• Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
• *Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job. This is not intended to be an exhaustive list of all the responsibilities, duties and skills required. The incumbent may be expected to perform other duties as assigned. This job may be reviewed as duties and responsibilities change with business necessity.