Restaurant Manager

Cooper's Hawk Winery; Jacksonville (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Monthly Dining Allowance

50% Dining and Carryout

40% Retail Wine

20% Retail and Private Events

Monthly Complimentary Wine Tasting for

Medical, Prescription, Dental, Vision

Telemedicine and Wellness Program

Company Matching 401(k) Retirement

Flexible Savings Accounts- Health and

Health Savings Account

Long-Term Disability; Voluntary Short

Basic Life and AD&D Insurance

Paid Parental Leave

Competitive Pay with Incentives

Paid Time Off

Access to Team Member Relief Program

Employee Assistance Program

Everyday Benefits program (pet, life,

Employee Referral Bonus Program

Milestones Recognition Program

Luxury Car Incentive for GMs & Exec K"

Annual Destination Conference

Career Development Opportunities

Job summary

Cooper’s Hawk Winery in Jacksonville, FL is seeking a supervisor to oversee 1-2 departments and ensure seamless kitchen-front of house collaboration. You will drive adherence to policies and team standards while coaching staff and managing schedules.

The role emphasizes financial accountability, strong communication, and ability to work 50–60 hours weekly. Prior supervisory experience in a full‑service restaurant is required, with ServSafe certification preferred.

Qualifications

• 1-2 years of supervisory experience in a full-service restaurant.
• Excellent verbal and written communication skills.
• Demonstrates financial acumen.
• Proficient in Microsoft Office Suite.
• Preferred ServSafe certification.

Responsibilities

• Oversee 1-2 departments including food runners, host, porters and/or bar.
• Adhere to policies and manage assigned operating systems.
• Ensure collaboration between kitchen and front of house operations.
• Represent company values and create a respectful and cohesive work environment.
• Lead and coach Team Members; participate in hourly hiring and training.
• Maintain and update weekly schedules; conduct department meetings.
• Maximize financial and operational results; conduct weekly inventory.
• Develop Wine Club Community by training FOH staff to educate guests.
• Operate POS systems and inventory/ordering software; manage MS Office suite.
• Maintain safe, healthy work environment and food safety.
• Present a professional image per Team Member Handbook.
• Other duties as assigned.

Skills

Supervisory experience

Communication skills

Financial acumen

Microsoft Office

Education

ServSafe certification

Tools

Microsoft Office

Job description

What You’ll Get

• Incredible Discounts:
  • Monthly Dining Allowance
  • 50% Dining and Carryout
  • 40% Retail Wine
  • 20% Retail and Private Events
  • Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
• Company Matching 401(k) Retirement Savings Plan
• Flexible Savings Accounts- Health and Dependent Care
• Health Savings Account
• Long-Term Disability; Voluntary Short-Term Disability
• Basic Life and AD&D Insurance (with option to purchase additional coverage)
• Paid Parental Leave
• Highly Competitive Pay plus Team Member Incentives & Rewards
• Paid Time Off
• Access to Team Member Relief Program
• Employee Assistance Program, providing mental health, legal and financial counseling.
• “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Employee Referral Bonus Program
• Milestones Recognition Program
• Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers
• Annual Destination Conference for General Managers and Executive Kitchen Managers
• Career Development Opportunities

What You'll Do

• Oversee 1-2 departments including food runners, host, porters and/or bar
• Adhere to policies and manage assigned operating systems
• Ensure collaboration between kitchen and front of house operations
• Represent company values and create a respectful and cohesive work environment
• Manage people by:
  • Participating in hourly Team Member hiring
  • Training and verifying team members adhere to Cooper’s Hawk Winery & Restaurants standards
  • Maintaining and updating weekly schedules
• Lead Community and/or department meetings and coach Team Members
• Be responsible for maximizing financial and operational results and conducting weekly inventory for assigned departments
• Build and maintain Wine Club Community, by ensuring our Front of House Team Members have the training and resources needed to educate guests about our wine club program and invite them to join
• Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite
• Maintain a safe, secure and healthy work environment and food safety
• Maintains a professional image by adhering to guidelines listed in the Team Member Handbook
• Other duties as assigned

What You’ll Need

• 1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.
• Minimum age requirement of 21 years
• Excellent verbal and written communication skills
• Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)
• Ability to read, understand and communicate in English
• Demonstrates financial acumen
• Proficient in Microsoft Office Suite
• Preferred certifications include ServSafe and state/local licensing requirements
• Must be able to lift and carry up to 40 lbs.
• Must be able to stand for at least 10 hours per shift
• Must have the ability to work 50-60 hours per week
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.